Toby Mason
Summary
Detail-oriented professional with strong customer service skills. Experienced in inventory management and activity coordination, with a demonstrated aptitude for efficiency. Skilled in effective communication and problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Shopper, Asset Protection Investigator
Walmart
Cedar Falls
08.2025 - Current
- Deliver exceptional customer service to enhance overall shopping experiences.
- Accurately complete pickup and shopping orders for customers.
- Utilize Walmart's online ordering system for efficient shopping processes.
Memory Care Program Director
Merrill Gardens
Portland
08.2024 - 07.2025
- Coordinated engaging activities that enhanced cognitive stimulation and fostered social interaction among memory care residents.
- Monitored resident participation in programs and tailored approaches based on feedback to improve engagement.
- Recruited qualified employees, ensuring alignment with Memory Care Program's mission and standards.
Inventory Control Specialist
Johnson Controls
Urbandale
11.2023 - 07.2024
- Managed inventory through physical counts, identified variances, and reconciled records to maintain accuracy.
- Maintained accurate records of all inventory transactions, including incoming and outgoing shipments.
- Monitored inventory levels to ensure timely fulfillment of customer orders.
- Coordinated receipt of incoming materials and verified accuracy of received items to support inventory integrity.
Education
Bachelor of Arts - Leisure, Youth, And Human Services
University of Northern Iowa
Cedar Falls, IA05-2020
Skills
- Customer service
- Loss prevention
- Inventory management
- Activity coordination
- Problem solving
- Attention to detail
- Time management
- Quick Learner
- Adaptable
- Effective communication
- Team collaboration
Certification
- Outdoor Recreation Professional Certification - University of Northern Iowa - 2020
Affiliations
- Volunteer, Special Olympics Iowa - January 2019 - January 2020
- Spectrum Project - January 2020 - April 2020
Timeline
Personal Shopper, Asset Protection Investigator
Walmart
08.2025 - Current
Memory Care Program Director
Merrill Gardens
08.2024 - 07.2025
Inventory Control Specialist
Johnson Controls
11.2023 - 07.2024
Bachelor of Arts - Leisure, Youth, And Human Services
University of Northern Iowa