Toby Van Winkle
Grand Island,Nebraska
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, mentoring and morale-building abilities to enhance employee engagement and boost performance with over 20 years of supervisor/management experience.
Overview
22
22
years of professional experience
Work History
Facility Operations Manager
US Bitcoin
12.2022 - Current
- Oversaw all Data center daily operations and equipment maintenance.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Supervised staff of 10 in day-to-day activities
Site Operations Manager
Compute North
12.2019 - 12.2022
- Oversaw all Data center daily operations and equipment maintenance.
- Maintained records and logs of work performed and materials and equipment used.
- Created weekly and monthly reports and presentations for management team.
- Inspected cleanliness of common areas and offices.
- Assumed responsibility for personnel deployed to work site.
- Interviewed, hired, and trained new workers.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Managed site development with assistance from civil engineers and complied with city and county ordinances.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored, coached, and supervised team of 10 employees in 2023
Team Lead
Thrasher
08.2018 - 12.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
Chief Operator
Herzog Services
06.2006 - 07.2018
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Worked outside in all weather conditions.
- Kept accurate records of defective units or products.
Preventative Maintenance Technician
Sears Holdings
05.2001 - 06.2006
- Performed preventive maintenance and repairs on various types of equipment.
- Reported issues to property manager so effective resolutions could be put into place.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Repaired and replaced pumps, valves and motors.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Rewired and replaced faulty electrical components in equipment.
- Installed and maintained plumbing and HVAC systems.
Education
High School Diploma -
Centura Public School
Cairo, NE05.2001
Skills
- Equipment Maintenance and Installation
- Goal Management
- Employee Programs
- Preparation Oversight
- Operational Efficiency and Safety
- Hiring and Onboarding
- Minor Repairs
- Operational Efficiency
- Employee Performance Evaluations
- Money Management
- Building Maintenance
- Facility Operations
Timeline
Facility Operations Manager
US Bitcoin
12.2022 - Current
Site Operations Manager
Compute North
12.2019 - 12.2022
Team Lead
Thrasher
08.2018 - 12.2019
Chief Operator
Herzog Services
06.2006 - 07.2018
Preventative Maintenance Technician
Sears Holdings
05.2001 - 06.2006
High School Diploma -
Centura Public School
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