Tocarra Morris
Warren,MI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning.
Overview
9
9
years of professional experience
Work History
Dietary Aide
Ascension St. John Hospital
Warren, MI
05.2023 - Current
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Sales Associate
Express
Troy, MI
06.2022 - 02.2023
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Manage transactions with customers using cash registers.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Lucky Brand
Troy, MI
11.2019 - 01.2020
- Contributed to event marketing, sales and brand promotion.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Developed and maintained strong working relationships with professionals within assigned territory.
Cashier
JCPenney
Troy, MI
08.2018 - 10.2018
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
The Children's Place
Troy, MI
11.2017 - 01.2018
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
Shoes Associate
Sears
Roseville, MI
06.2015 - 10.2016
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Studied customer buying trends, demands and preferences to determine fast-selling items.
Education
Diploma - English Education
Pershing High School
Detroit, MI06.2002
Skills
- Trademarks
- Money Handling
- Cash Register Operation
- Corrective Actions
- Food Preparation
- Customer Service
- Food handling safety
- Patient Communication
- Nutrition
- Verbal Communication
- Problem-Solving
- Nutrition knowledge
- Food Delivery
- Food Safety
- Cleaning and sanitizing
- Team Collaboration
- Relationship Building
- Allergen awareness
- Detail Oriented
- Excellent Communication
- Teamwork and Collaboration
Timeline
Dietary Aide
Ascension St. John Hospital
05.2023 - Current
Sales Associate
Express
06.2022 - 02.2023
Sales Associate
Lucky Brand
11.2019 - 01.2020
Cashier
JCPenney
08.2018 - 10.2018
Cashier
The Children's Place
11.2017 - 01.2018
Shoes Associate
Sears
06.2015 - 10.2016
Diploma - English Education
Pershing High School