Summary
Overview
Work History
Education
Skills
Timeline
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Stephon Graham

Cleveland,Ohio

Summary

Resourceful warehouse associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully allowing fellow associates room to focus on their tasks and duties. Currently in a stretch role for warehouse Process Assistant, working closely with area manager to ensure all packages are accounted for for each delivery route. Problem solving and troubleshooting immediate issues.

Overview

13
13
years of professional experience

Work History

Warehouse Associate

Amazon
Bedford Heights, OH
10.2020 - Current
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Manually loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport
  • Wrapped pallets in shrink wrap prior to loading.
  • Checked packages and merchandise for damage, repack salvageable items and send out for delivery
  • Used hand-held devices and computers to record, monitor and complete audits to uncover and address inaccuracies.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Efficiently performed different warehouse duties including: induct, pick to buffer,stowing pick and stage, problem solve, campus ship and OTR load out
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.

Office Manager

Western Reserve Dermatology
Beachwood, Ohio
08.2016 - Current
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Developed close working relationships with front office and back office staff.
  • Addressed and remedied all patient or team member issues.
  • Managed [Number] employees with various personalities and from different cultures for large [Number]-physician practice.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Performed patient assessments and contributed to development of interdisciplinary care plans.

Medical Assistant

Western Reserve Dermatology
Beachwood, Ohio
08.2016 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.

Education

High School Diploma -

John F. Kennedy High School
Cleveland, OH
05.1999

Skills

  • Product Signage and Labeling
  • Lifting and Sorting
  • Order Picking and Processing
  • Warehouse Logistics
  • Assembly and Production
  • Stocking and Replenishing
  • Shipping and Receiving
  • Labeling and Boxing
  • Verifying Shipments

Timeline

Warehouse Associate

Amazon
10.2020 - Current

Office Manager

Western Reserve Dermatology
08.2016 - Current

Medical Assistant

Western Reserve Dermatology
08.2016 - Current

High School Diploma -

John F. Kennedy High School

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Stephon Graham