Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toccara Smith

Macon,GA

Summary

Focused on delivering high-quality care to individuals Known for strong collaboration with team members and adaptability to changing needs, ensuring reliable performance and positive results.

Experienced with assessing and processing various types of claims efficiently. Utilizes analytical and negotiation skills to reach fair settlements and maintain compliance with policies. Knowledge of regulatory standards and exceptional customer service, ensuring fair and timely resolutions.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Claims Adjuster

GEICO
01.2020 - 11.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Clinical Tech

Navicent Health Medical Center
10.2016 - 07.2019
  • Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
  • Observed and recorded vital signs and reported changes to physicians or nurses.
  • Provided excellent patient support and care to patients and families.
  • Supported healthcare teams in consistently delivering timely and quality care according to company standards.
  • Monitored patients for medical changes and reviewed and revised care plans accordingly.

Cashier

Bibb County Board of Education
01.2013 - 09.2016
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.

Education

High School Diploma -

Renaissance Academy
Macon, GA
06.2002

Skills

  • Patient personal care
  • Communications and behavior
  • Environment control
  • Safety and rehabilitations
  • Team player
  • Good customer service
  • Fast learner

Timeline

Claims Adjuster

GEICO
01.2020 - 11.2024

Clinical Tech

Navicent Health Medical Center
10.2016 - 07.2019

Cashier

Bibb County Board of Education
01.2013 - 09.2016

High School Diploma -

Renaissance Academy
Toccara Smith