Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacarlie Durgin

Mobile,Alabama

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. As hospitality professional, consistently uphold high standards and prioritize delivering outstanding service. Possess valuable experience in maintaining clean and organized workspaces while ensuring customer satisfaction. Known for effective teamwork and flexibility in dynamic environments, demonstrating exceptional interpersonal and multitasking skills.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Experienced with inventory management, order fulfillment, and warehouse operations. Utilizes organizational skills and attention to detail to ensure timely and accurate deliveries. Knowledge of collaborative teamwork and adaptability to meet dynamic business needs. Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Claims Adjuster

Pilot Catastrophe
Mobile, AL
07.2024 - 05.2025
  • Evaluated claims to determine validity and assess damages based on policy coverage.
  • Collaborated with policyholders, medical providers, and legal representatives to gather necessary documentation.
  • Conducted thorough investigations and interviews to resolve complex claims issues efficiently.
  • Reviewed and analyzed claim files for accuracy, ensuring compliance with company policies and regulations.
  • Developed streamlined processes that reduced turnaround time for claims processing by implementing new tools.

CNA

Providence Hospital and Medical Center
Mobile, AL
10.2023 - 11.2024
  • Provided compassionate care to patients, ensuring comfort and dignity in daily activities.
  • Assisted nursing staff with patient assessments, medication administration, and treatment plans.
  • Monitored vital signs, documenting changes to inform clinical decisions and enhance patient outcomes.
  • Implemented infection control procedures, maintaining a safe environment for patients and staff.

Fulfillment Associate

Amazon
Theodore, AL
02.2023 - 08.2023
  • Operated inventory management systems to accurately track stock levels and fulfillment processes.
  • Streamlined order picking procedures to enhance efficiency and reduce processing time.
  • Collaborated with team members to ensure timely shipping and delivery of products.
  • Trained new associates on safety protocols, equipment usage, and operational workflows.

Cashier/Customer Service/Sales Associate

Walmart
Theodore, AL
09.2021 - 02.2023
  • Efficiently managed cash transactions, reducing errors by 15% through meticulous attention to detail and adherence to company protocols.
  • Worked closely with team members to streamline customer service processes, leading to a 10% increase in customer satisfaction ratings.
  • Achieved monthly sales targets consistently by leveraging product knowledge and upselling techniques, boosting store revenue.
  • Maintained accurate inventory records and ensured product displays were organized, enhancing overall store appearance and efficiency.
  • Maintained swift and friendly service, enhancing a warm environment that generated favorable customer reviews.
  • Proactively resolved customer issues, enhancing satisfaction and loyalty while fostering a positive shopping experience.

Cashier/Line Server

Morrison Healthcare
Mobile, AL
05.2020 - 10.2021
  • Delivered outstanding customer service by maintaining punctuality and focus on quality.
  • Ensured accurate transactions and efficient service during peak hours, demonstrating strong work ethics.
  • Collaborated effectively with team members, showcasing strong communication skills and support for colleagues.
  • Displayed enthusiasm for learning new tasks, contributing to a positive and efficient work environment.
  • Maintained attention to detail in cash handling and order processing, ensuring accuracy and reliability.

Cashier/Cook

Little Caesars Pizza
Mobile, AL
03.2018 - 09.2019
  • Processed orders accurately, enhancing customer satisfaction and reducing wait times.
  • Ensured kitchen cleanliness to meet health and safety standards.
  • Collaborated with team to meet service expectations, boosting customer satisfaction.
  • Handled cash transactions efficiently, improving overall customer experience.
  • Worked closely with team members to streamline operations, achieving consistent service excellence.

Education

Graduate Certificate - Health Sciences

Costal Alabama Community College
Bay Minette, AL
03.2023

High school diploma - N/A

Ben C Rain High School
Mobile, AL
05.2021

Skills

  • Serving Experience
  • Food Service
  • Host/Hostess
  • Retail Sales
  • Restaurant Experience
  • Cooking
  • Cashiering
  • Food Preparation
  • Cash Handling
  • Kitchen Experience
  • POS
  • Communication Skills
  • Guest Services
  • Teamwork
  • Problem-solving
  • Upselling Techniques
  • Active listening
  • Highly motivated
  • Team collaboration
  • Claims processing
  • Advanced oral and written communication skills
  • Settlement negotiation
  • Risk assessment
  • Report writing
  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Maintaining confidentiality
  • Patient transfers
  • Emotional support
  • Emergency response
  • Clinical documentation
  • Wound care
  • Teamwork and collaboration

Certification

Food Handler Certification

Timeline

Claims Adjuster

Pilot Catastrophe
07.2024 - 05.2025

CNA

Providence Hospital and Medical Center
10.2023 - 11.2024

Fulfillment Associate

Amazon
02.2023 - 08.2023

Cashier/Customer Service/Sales Associate

Walmart
09.2021 - 02.2023

Cashier/Line Server

Morrison Healthcare
05.2020 - 10.2021

Cashier/Cook

Little Caesars Pizza
03.2018 - 09.2019

Graduate Certificate - Health Sciences

Costal Alabama Community College

High school diploma - N/A

Ben C Rain High School
Jacarlie Durgin