Todd Averill
Dover,NH
Summary
Adept at identifying optimal curricula, developing lesson plans and aligning instruction with current learning goals Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.
Overview
16
16
years of professional experience
Work History
Director L&D, Corporate Sales Trainer
Metro Mattress
NH, MA, RI, CT
01.2024 - 08.2024
- Enhanced team performance through continuous coaching and support, boosting sales confidence and achieving over $1,000 in revenue per opportunity, while increasing average ticket sales above $1,100 and driving overall sales growth.
- Develop and implement comprehensive learning and development strategies that align with the company's goals and objectives.
- Design and execute training programs to enhance employee performance, leadership skills, and career development.
- Enhanced mteam collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Senior Store Manager, Area Sales Manager
Mattress Firm
Portsmouth, NH
03.2017 - 01.2024
- Exceeds sales goals through effective negotiation of products, product pricing, delivery rates and payment terms.
- Build and strengthens long-lasting client relationships based on accurate pricing, sales techniques and customer-centric terms.
- Educates clients on new product roll outs and keep updated account information using CRM tools to maintain high standards of client service.
- Deliver engaging and polished presentations to highlight areas of improvement using sales data, finding targeted solutions for sales staff.
- Supervises employees for exceptional store operations, customer retention, and positive brand experiences.
- Increased sales 2 years in a row gaining 400k each year in revenue with sales team using leadership skills and staff development strategies.
Market Development Manager
Mattress Firm
Maine, New Hampshire, Vermont
10.2016 - 03.2017
- Aligned activities with corporate objectives by coordinating market meetings, one on one sales meetings and teaches buying processes.
- Assessed each districts individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Established, initiated and optimized business development strategies based on company targets, district KPI's, and competitive factors for three districts equaling 55M+ in revenue.
- Continually maintained and improved company's reputation and positive image in markets served.
District Sales Manager/Sales
Sleepys LLC
Maine And New Hampshire
09.2008 - 07.2016
- Led targeted training programs for each location, individual and team performances using product benefits, and determined best methods to overcome sales objections to improve sales results in a 15M+ district.
- Devised strategies for retaining customer relationships, delivering polished sales presentations while promoting company/product brands and products.
- Worked diligently to resolve unique and recurring complaints and promoting customer loyalty with specific loyalty programs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Education
Some College (No Degree) - Liberal Arts And General Studies
Mitchell College
New London, CTSkills
- Team Leader
- Strategic Thinker
- Consultative Sales Solutions
- Well Organized
- Customer Service with Client Satisfaction
- Sales Analysis
- Persuasive Negotiator
- Client Needs Assessment
- Cross-Functional Collaboration
- Inside and Outside Sales
- Excellent Verbal and Written Communication
- CRM Software
Timeline
Director L&D, Corporate Sales Trainer
Metro Mattress
01.2024 - 08.2024
Senior Store Manager, Area Sales Manager
Mattress Firm
03.2017 - 01.2024
Market Development Manager
Mattress Firm
10.2016 - 03.2017
District Sales Manager/Sales
Sleepys LLC
09.2008 - 07.2016
Some College (No Degree) - Liberal Arts And General Studies
Mitchell College