Todd Beresford
Montpelier,ID
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
Work History
Contractor
M&T Construction
06.2023 - Current
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
Sales Representative Supervisor
Sprint/T-Mobile
05.2019 - 02.2023
- Composed and managed profitable contacts and broadened sales territories.
- Optimized sales strategies by analyzing performance data and adjusting tactics accordingly.
- Boosted sales performance by implementing effective training programs for the sales team.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
Cook
Studebakers
05.2015 - 10.2017
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders and also cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Bear Lake High School
Montpelier, ID05.2015
Skills
- Multitasking
- Product knowledge
- Time management
- Problem solving
- Relationship building
- Effective communication
- Customer Service
- Customer Retention
- Performance tracking
- Cash Handling
- Payment Processing
- Ability to Lift 50 Pounds
Timeline
Contractor
M&T Construction
06.2023 - Current
Sales Representative Supervisor
Sprint/T-Mobile
05.2019 - 02.2023
Cook
Studebakers
05.2015 - 10.2017
High School Diploma -
Bear Lake High School
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