Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Manvir Kailey

Palatine,IL

Summary

Experienced Team Leader skilled in strategy development, goal setting, and employee training. Proven ability to manage multiple freelance projects, ensuring timely delivery and client satisfaction. Expertise in enhancing client profitability through tailored advice and innovative solutions. Strong analytical skills in assessing industry trends and market conditions for strategic decision-making. Determined student with academic discipline, knowledge, and drive to succeed. Offers skills in written and verbal communication and multitasking.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Contractor

MyFundedFutures
08.2024 - Current
  • Funded Trader managing virtual and live capital.

Dunkin Manager

Dunkin Dounts
Buffalo Grove, IL
01.2024 - Current
  • Facilitated team meetings to align project goals and strategies.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.

Busser

Darden Restaurants, Olive Garden
05.2020 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Support Agent

LYHME Hosting INC.
07.2015 - 08.2023
  • Delivered professional phone and email support, maintaining a consistently positive tone throughout all communications.
  • Escalated critical issues promptly to ensure rapid resolution for clients experiencing significant difficulties or potential business impact.
  • Worked closely with account managers in handling unique or sensitive client situations requiring personalized attention and care during problem-solving activities.
  • Participated in regular training sessions to stay updated on the latest product developments and industry trends.
  • Assisted customers with their game servers including (Unturned, GMOD and Rust).

Education

High School Diploma -

Palatine High School
Palatine, IL
08-2023

Associate Of Business Administration - Business Administration

Harper College
Palatine, IL

Skills

  • Schedule Management
  • Safety knowledge
  • Staff Management
  • Time Management
  • Problem-Solving
  • Task Prioritization
  • Organizational Skills
  • Multitasking Abilities
  • Excellent Communication
  • Quality Assurance
  • Multitasking
  • Teamwork and Collaboration
  • Relationship Building
  • Active Listening
  • Team building
  • Analytical Thinking

Certification

  • MFFU Live Professional Trader
  • Certified Trainer Olive Garden
  • Certified Trader Topstep
  • Certified Trader MFFU
  • Certified Trader Apex
  • Certified Trader Tradiefy

Languages

English
Professional
Punjabi
Limited

References

References available upon request.

Timeline

Contractor

MyFundedFutures
08.2024 - Current

Dunkin Manager

Dunkin Dounts
01.2024 - Current

Busser

Darden Restaurants, Olive Garden
05.2020 - Current

Support Agent

LYHME Hosting INC.
07.2015 - 08.2023

High School Diploma -

Palatine High School

Associate Of Business Administration - Business Administration

Harper College

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