Results-oriented Corporate Project Manager with a track record in construction management and operational efficiency. Developed a Preventative Maintenance program that enhanced hotel performance. Skilled in project management software, team leadership, strategic planning, and risk management, delivering projects on time and within budget.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Corporate Project Manager
KHG Hotels
Springdale, AR
09.2020 - Current
Managed construction project, ordered building materials, coordinated international shipping, oversaw FFE ordering and installation, and conducted inspections per blueprints and IBC codes.
Manage over 20 engineers at the Hotel level, manage all major mechanical and construction issues for 10 hotels.
Supervised contracted construction subs and developed construction group to enhance project execution.
Organized distribution of operational equipment and startup products to ensure timely project readiness.
Developed an In-house corporate maintenance and mechanical engineering team.
Developed a Preventative Maintenance program for 12 hotels.
Addressed emergency repair requests swiftly.
Property Manager Consultant
Maple Manor apartments
05.2020 - 09.2020
Marketed and managed 128-unit multi-family apartment complex, enhancing tenant acquisition and retention.
Increased occupancy from 83% to 95% in 2 months.
Increased revenue by $20, 000 in first 30 days.
Managed turnaround of distressed older property, improving its condition and appeal.
Developed a comprehensive marketing strategy to attract higher-quality clientele.
Processed lockouts, reconciled deposit dispositions, and managed collection accounts to maintain financial integrity.
Executive Director
Grand Village at Clear Creek
Fayetteville, AR
04.2018 - 04.2020
Developed all facets of the new management company, opening the new construction senior living community, wrote procedure manuals, employee handbook, staff job descriptions, operation manuals, safety manuals, leases, and all selected all software for operations and marketing.
Established operations and culture for community, fostering a welcoming environment for residents and staff.
Executed marketing strategy and coordinated move-ins, achieving 75 occupied units and 100 residents within first year.
Established an NOI profit in the 3rd month.
Pre-marketed community securing 30 pre-reservations prior to opening day.
Recruited and trained staff for multiple departments.
Developed and trained 30 new employees that had no previous senior living experience.
Negotiated all contracts with vendors.
Selected all IT equipment, emergency bracelet choices and purchased all start up office equipment.
Developed five-star dining program, enhancing resident satisfaction and community reputation.
Sales and Marketing Director
TOWN VILLAGE TULSA
Tulsa, OK
06.2014 - 03.2018
Marketed 198-unit senior retirement apartment complex, developed comprehensive marketing plan focusing on SEO and social media engagement.
Developed strategic outbound networking plans to increase referral leads from local professionals and organizations.
Planned and executed monthly marketing events to enhance community engagement and foster professional networking.
Managed all lead data and contacts, toured leads, leased suites.
Established a 2015, 2016, and 2017 marketing plan and budget.
Managed and trained a community marketing assistant, coordinated their activities, managed schedules and time clock reports in ADP.
Supported transition process during change in ownership and management.
Developed product spreadsheets to manage and make ready apartments for availability to market.
Realtor/Acquisition Property Manager
John Hausam Property Management
Tulsa, OK
12.2012 - 06.2014
Marketed and managed 450-unit multi-family apartment complex and 300 single family properties, enhancing occupancy rates and tenant satisfaction.
Acquired and managed foreclosure properties for Fannie Mae, BOA and Solution Star.
Developed and managed a startup maintenance company that produced over $20,000 in monthly revenue within 4 months.
Developed and implemented a marketing plan for SEO, increasing online visibility and attracting potential tenants.
Established and organized Homeowners Association program, fostering community engagement and improving resident satisfaction.
Managed collection accounts and resolved outstanding balances.
Completed training and examinations to obtain Real Estate license.
Executive Director
The Holiday Retirement
05.2009 - 12.2012
Managed multifamily retirement communities with 125 senior apartments and cottages in 5 States Arkansas, Missouri, Kansas, Colorado, and New Mexico.
Managed all areas of the independent retirement community.
Oversaw operations, including financials, rental agreements, A/R, A/P, payroll, employee schedules, rent collection, purchasing, and supply inventories, to maintain community standards.
Executed budgeting, billing, and rent tracking processes, ensuring accuracy in financial reporting and compliance.
Managed all office operations, including phones, employee files, hiring, employee discipline, and regulatory forms.
Coordinated resident activities, enhancing resident relations and ensuring safety through engaged participation.
Marketed for new residents including special events, touring, maintaining and actively engaged in property inquiries follow up and census.
Managed and supervised full-service restaurant, maintenance, housekeepers, servers, kitchen help, chefs, bus driver, and enrichment coordinator an average of 25 employees.
Lived on site to provide 24-hour emergency response.