Todd Burns
Waterville,ME
Summary
Dedicated, Enthusiastic, Knowledgeable and dedicated Customer Service Professional. Extensive experience in diverse industries,from Business, Customer Service, Hospitality & more. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Crew Team Member
West Front Market
Skowhegan, ME.
06.2022 - Current
- Assisted with in-store operations by prepping and preparing customers food.
- Used proper techniques to prepare food and ingredients.
- Greeted customers and food orders.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
Business/Home Cleaner
Pellitiers Interior
Skowhegan, ME
12.2019 - Current
- On- Call Position
- Maintained clean and comfortable environments in commercial buildings, and residential homes.
Customer Service Greeter
Governors Restaurant
Waterville, ME
11.2021 - 06.2022
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Informed servers of newly seated parties for speedy service.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
Camp Laundry Attendant
Busy Bee Laudromat & Dry Cleaning
Windham, ME
05.2021 - 08.2021
- Camp laundry attendant, position is temporary.
- Responsible for unloading camp laundry from deliveries.
- Counting the amount of bags, labeling washers loading & unloading washers and dryers, folding, weighing.
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Developed and maintained courteous and effective working relationships
Shift Supervisor
Jorgenson's, Café
Waterville, ME.
01.2015 - 01.2016
- Multi tasked employee from Barista, Cashier, Food prep, Cook, Shift Supervisor.
- Providing excellent customer service, experience, and product for customers in a timely fashion.
Assistant Manager
Ball Park U-Haul
San Diego, CA
01.2011 - 01.2014
- Providing Top Notch customer service with sale rental for storage units and U-Haul, for events and moving and all rental needs.
- Responsible for upkeep and cleanliness of facility.
- Actively involved in Marketing & Sales to meet quarterly and yearly goals.
- Also took care of legal letters for auction.
- More work experience and references upon request.
- Increased sales by driving operational efficiencies and building excellent customer rapport
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Increased sales revenues by promoting complementary products and educating customers about store promotions
Education
Certification Reiki Leve 1 & 2 - Reiki Energy Healing
Kamana Reiki Center
Skowhegan, ME.01.2021
Certified Yoga Instructor - Yoga Instructor Certification
Jaya Yoga Center
2902 FT. HAMILTON PKWY BROOKLYN, NY 1121812.2018
Office Procedures - Business Administration
Grossmont College
El Cajon, CA. 12.2010
Skills
- Dependable and Responsible
- Multitasking Abilities
- Good Telephone Etiquette
- Decision-Making
- MS Office
- Excellent Communication
- Understanding Customer Needs
- Upbeat and Positive Personality
- Food Preparation and Safety
- Suggestive Selling
- Food and Beverage Orders
- Professional cleaning
Timeline
Crew Team Member
West Front Market
06.2022 - Current
Customer Service Greeter
Governors Restaurant
11.2021 - 06.2022
Camp Laundry Attendant
Busy Bee Laudromat & Dry Cleaning
05.2021 - 08.2021
Business/Home Cleaner
Pellitiers Interior
12.2019 - Current
Shift Supervisor
Jorgenson's, Café
01.2015 - 01.2016
Assistant Manager
Ball Park U-Haul
01.2011 - 01.2014
Certification Reiki Leve 1 & 2 - Reiki Energy Healing
Kamana Reiki Center
Certified Yoga Instructor - Yoga Instructor Certification
Jaya Yoga Center
Office Procedures - Business Administration
Grossmont College
Similar Profiles
Jacob BonerJacob Boner
Barista, Expediter & Food Runner at Market on FrontBarista, Expediter & Food Runner at Market on Front
Sawyer ReedSawyer Reed
Expeditor/Barista Trainer at Market On FrontExpeditor/Barista Trainer at Market On Front
Claire DayClaire Day
Cashier at Front Street MarketCashier at Front Street Market
Tyson SmithTyson Smith
Remote Sales Representative at Elite-Closers / Virk ConsultingRemote Sales Representative at Elite-Closers / Virk Consulting
Nina JaramilloNina Jaramillo
Hospital Volunteer at Maine General Medical CenterHospital Volunteer at Maine General Medical Center