Summary
Overview
Work History
Education
Skills
Awards and Interests
Timeline
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Todd C. Hindmarsh

Provo,USA

Summary

Professional in quality assurance with keen eye for detail and commitment to delivering top-notch results. Extensive experience in overseeing QA processes, ensuring adherence to stringent industry standards, and fostering culture of continuous improvement. Known for collaborative team leadership and ability to adapt to dynamic project requirements, consistently enhancing team performance and product quality.

Overview

34
34
years of professional experience

Work History

Software QA Assistant Manager

State of Utah – Department of Health PRISM Project
01.2020 - 03.2025
  • Working manager of 12 Software Testers
  • Scheduling Interviews, Hiring, and daily management of team
  • Collaborated with Developers and cross-functional teams to define testing strategies and to resolve issues, ensuring timely bug fixes and software updates
  • Authored comprehensive test cases in TM4J based on software requirements and specifications
  • Executed test cases in various testing environments to validate software functionality
  • Biweekly 1:1 meetings and annual performance reviews

Senior SQA Testing Analyst

Imagine Learning
01.2012 - 11.2019
  • Company Overview: Provo, Utah
  • Phone Support Team Member - 2011-2012
  • Field Trainer (Georgia, Mississippi, Alabama, and Louisiana) – 06/12 – 06/14
  • Phone Support Team Leader - Aug, 2013 to Sept, 2014
  • SQA Testing Analyst Sept, 2014 – Jan, 2019
  • Senior SQA Testing Analyst Jan, 2019 – Nov, 2019
  • Skills: Working knowlege of basic SQL queries, back end Data Warehouse testing, and several different testing technologies. I have several years of experience with both Waterfall and the Agile Scrum process, White and Black Box manual testing, and JIRA. I was also a Scrum master for two years during this time.

Team Supervisor

Verizon Wireless
09.2009 - 07.2011
  • Company Overview: West Valley City, Utah
  • Provide support, peer training, quality coaching, and supervisor responsibilities on a team of customer service and technical support representatives

Medical Laboratory Technician USAF

United States Air Force
06.1991 - 06.1997
  • Company Overview: Sheppard Air Force Base, Texas
  • Efficiently ran all aspects and different sections of a clinical Air Force hospital laboratory
  • My primarily responsibility was in the Microbiology area growing bacterial samples and testing their resistances against antibiotics accordingly

Education

Bachelor of Science - Business Administration

University of Phoenix

Associates Degree - Medical Laboratory Technology

Community College of the Air Force
07.1997

Skills

  • Manual QA testing (authoring and execution)
  • JIRA, TM4J
  • Agile and Waterfall Scrum Methodologies
  • User Acceptance and Regression testing
  • Test Planning, authoring test cases, and execution
  • Defect management, tracking, and reporting
  • Complex problem solving
  • Standards and security compliance
  • Cross-functional team collaboration
  • Team Building
  • Bi-weekly, Monthly, and annual team performance reviews
  • New Hire orientation and continuous team training

Awards and Interests

US Air Force - Awarded Outstanding Unit, Expert Marksman, Commendation, Longevity, and Good Conduct Medals 1992 - 1997

Boy Scouts of America - Eagle Scout '88

Employee of the Quarter Fall 2017 – Imagine Learning

Professional Fly-Fishing Designer Rainy's Flies (2013 to current)

Timeline

Software QA Assistant Manager

State of Utah – Department of Health PRISM Project
01.2020 - 03.2025

Senior SQA Testing Analyst

Imagine Learning
01.2012 - 11.2019

Team Supervisor

Verizon Wireless
09.2009 - 07.2011

Medical Laboratory Technician USAF

United States Air Force
06.1991 - 06.1997

Bachelor of Science - Business Administration

University of Phoenix

Associates Degree - Medical Laboratory Technology

Community College of the Air Force

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