TODD CORBETT
Senior Corporate Travel Consultant
LYNN,MA
Summary
I am a dedicated corporate travel agent with 25 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve company goals. Punctual self-starter with excellent customer service skills and overall efficiency.
I am well trained using both Apollo and Sabre Reservation Systems.
Overview
12
12
years of professional experience
Work History
Senior Corporate Travel Consultant
Travel And Transport, Inc.
Arlington, MA
03.2013 - 08.2020
- Arranged domestic and international travel accommodation for groups and executives.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- I worked from home for onsite corporate travel department servicing Joint Commission Account.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings
Corporate Travel Consultant
American Express, TRS
Boston, MA
05.2007 - 02.2012
- Specialized in booking domestic and international flights and hotels for client's employees traveling to conferences and meetings.
- Applied fare rules equitably to effectively meet needs of diverse business clients.
- Utilized understanding of exchange or reissue ticketing entries to avoid debit memos arising from incorrect ticketing or incorrect application of ticketing rules and procedures.
- Booked tickets for air, rail and ground transportation.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Education
High School Diploma -
Beverly High School
Beverly, MAGraduation Certificate -
Travel Education Center
Cambridge, MASkills
- Built complex International Travel Itineraries for demanding business travelers,
- Worked 24 hour/after-hours travel desk, helping travelers with any customer service issues that arose during their trip or making last minute travel reservations, as needed
- Communicated directly with airlines, car and hotel vendors, to obtain best service and corporate rates for business travelers
- Met all quality control and service level goals set by Team Leaders
Timeline
Senior Corporate Travel Consultant
Travel And Transport, Inc.
03.2013 - 08.2020
Corporate Travel Consultant
American Express, TRS
05.2007 - 02.2012
High School Diploma -
Beverly High School
Graduation Certificate -
Travel Education Center
Similar Profiles
Christine ScottChristine Scott
Accounting Billing Coordinator at CTM Travel NA (fka Travel And Transport Inc)Accounting Billing Coordinator at CTM Travel NA (fka Travel And Transport Inc)
Daisy Torres TineoDaisy Torres Tineo
Travel Consultant at Travel And TransportTravel Consultant at Travel And Transport
Dawn ColeyDawn Coley
SR. Travel Consultant at Altour travelSR. Travel Consultant at Altour travel