William Todd Craddock

• Scheduled sales appointments and scheduled sales associates.Out of 248 stores, we became one of the top producers.

Advised clients for retirement and investments.

• Advocated for patient needs, ensuring access to necessary healthcare services.
• Developed and implemented health education programs to promote wellness.
• Coordinated care management initiatives, streamlining communication among healthcare providers.
• Mentored junior advocates, enhancing team performance and service delivery.
• Analyzed patient data to identify trends and improve health outcomes.
• Evaluated program effectiveness, recommending strategic adjustments for enhanced impact on patient care.
• Handled more than [Number] daily inbound calls from health plan customers.20
• Educated clients on health plan options, ensuring informed decision-making.
• Advocated for patient needs by coordinating care services and resources.
• Collaborated with healthcare providers to streamline patient access to services.