Todd Dorr

With a newly formed partnership with FIT Franchise Brands, I aligned staff resources and communications to meet timelines for successful franchise merger.

I was responsible for the lifecycle of franchise ownership. I coordinated and led training sessions to provide new owners with program education, franchise compliance, financial forecasting, and expansion planning. My role required me to:

• Lead new franchise owner trainings for a successful franchise launch.
• Develop and implement pilot programs to improve and enhance franchise operations.
• Cultivate strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success
• Create succession plans to provide continuity of operations during leadership transitions.
• Formulate and execute strategic initiatives to improve product offerings.

My role in Farrell's USMA mirrored that of a multi store owner and operator. I was responsible for successful operations of eight corporate owned stores, from business launch to transfer of ownership. This role required me to:

• Foster a collaborative work environment, organizing cross-functional team workshops that boosted innovation and performance.
• Implement performance management systems that aligned employee objectives with corporate goals, driving organizational success.
• Drive local marketing efforts by creating quarterly marketing plans, securing local franchise owner buy-in, and deploying seasonal promotions using social media, referral campaigns, and email marketing.
• Develop and implement franchise wide instructor certification program which certified over 350 instructors annually.