Recognized professional supervisor, safe, effective, efficient. College graduate, combat veteran, solid performer. Warehouse, manufacturing, logistics and production.
Overview
12
12
years of professional experience
Work History
Active Guard Reserve
United States Army Reserve
Knightdale, NC
01.2024 - Current
Streamlined implementation processes by effectively collaborating with cross-functional teams and project stakeholders.
Reduced client onboarding time by developing comprehensive training materials and delivering tailored user sessions.
Enhanced customer satisfaction with timely resolution of issues during project implementations.
Ensured seamless system integration, conducting thorough testing and troubleshooting before final deployment.
Established clear project milestones and deliverables, ensuring timely completion of tasks and transparent communication to stakeholders.
Contributed to the continuous improvement of implementation processes through regular feedback sessions and lessons learned discussions.
Coordinated resources efficiently across projects, balancing workload and maximizing productivity among team members.
Served as a subject matter expert for both internal teams and clients during the implementation process, providing guidance and clarification when needed.
Warehouse Supervisor
Brown Integrated Logistics
Benson, NC
04.2017 - 12.2023
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution for John Deere Turf Care.
Used SAP warehouse management software to reconcile daily inventory.
Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets at multi-billion dollar operation.
Warehouse Operator
Interstate Batteries
Garner, NC
09.2013 - 03.2017
Used forklifts and pallet jacks to relocate products.
Loaded, unloaded, and moved material to and from storage and production areas.
Streamlined material delivery processes which increased efficiency and reduced downtime.
Operated equipment while observing standard safety procedures.
Maintained clean, orderly work environment free of hazards.
Used machinery and equipment such as box cutters, shrink-wrap guns and forklifts.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
Bachelor of Arts - Media Studies
University of North Carolina At Greensboro, Greensboro, NC
07.1997
Dean's List Summer 1996
Skills
Customer Implementation
Customer Support
Training Implementation
Warehouse configuration and Management
Retail Sales Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Active Guard Reserve - United States Army Reserve
01.2024 - Current
Warehouse Supervisor - Brown Integrated Logistics
04.2017 - 12.2023
Warehouse Operator - Interstate Batteries
09.2013 - 03.2017
University of North Carolina At Greensboro - Bachelor of Arts, Media Studies
Active Guard Reserve/ Wage Grade 8 at Air National Guard/ Department of DefenseActive Guard Reserve/ Wage Grade 8 at Air National Guard/ Department of Defense