Todd Grandy
Comfrey,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I have a long history of automotive repair. But wanting to step away from the industry.
Overview
36
36
years of professional experience
Work History
Automotive Technician
Monro Muffler And Brakes
Kalamazoo, MI
03.2018 - 07.2022
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Manager of Operations
Tuffy Auto Service
Kalamazoo, MI
08.2012 - 06.2018
- Streamlined operational processes by implementing efficient workflow management strategies.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Managed cross-functional teams for successful project completion and timely delivery.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Increased both customer retention. As well as profitability setting a new high in both areas. For that store
Automotive Technician
Midas Muffler
Kalamazoo
06.2009 - 08.2009
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Motorcycle Mechanic
PAW PAW Cycle Marine
Paw Paw, MI
05.2006 - 09.2008
- Enhanced customer satisfaction by providing timely and efficient motorcycle repairs and maintenance.
- Increased workshop efficiency by implementing organized systems for managing tools, parts, and equipment.
- Contributed to business growth by consistently receiving positive customer feedback and referrals.
- Diagnosed complex mechanical issues with accuracy, reducing the need for additional troubleshooting time.
Automotive Technician
J C Auto Repairs
Paw Paw, MI
02.1997 - 03.2006
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
Automotive Technician
Firestone Auto Care
Kalamazoo, MI
09.2001 - 12.2005
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
Automotive Technician
D&S Auto
Kalamazoo, MI
07.1993 - 04.1996
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Us Army Soldier
US Army
Colorado Springs, CO
04.1986 - 07.1991
- Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Mitigated risks by conducting thorough safety assessments and implementing appropriate measures.
Education
Automotive And Diesel Technology - Automotive Technology
Lincoln Technical Institute
Indianapolis, IN06.2003
Skills
- Electrical failure repairs
- Calibration understanding
- Inspecting vehicles
- Have good people skills with both customers and employees
- Instill in employees the ability to be goal oriented
- Estimating Work
Timeline
Automotive Technician
Monro Muffler And Brakes
03.2018 - 07.2022
Manager of Operations
Tuffy Auto Service
08.2012 - 06.2018
Automotive Technician
Midas Muffler
06.2009 - 08.2009
Motorcycle Mechanic
PAW PAW Cycle Marine
05.2006 - 09.2008
Automotive Technician
Firestone Auto Care
09.2001 - 12.2005
Automotive Technician
J C Auto Repairs
02.1997 - 03.2006
Automotive Technician
D&S Auto
07.1993 - 04.1996
Us Army Soldier
US Army
04.1986 - 07.1991
Automotive And Diesel Technology - Automotive Technology
Lincoln Technical Institute