TODD HAVENS
THORNTON,CO
Summary
Resourceful Dispatch Coordinator known for productivity and efficiency in task completion. Skilled in logistics management, route optimization, and communication, ensuring smooth operations. Excel in time management, problem-solving, and adaptability, contributing to successful team coordination and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Dispatch Coordinator
Preferred Homecare
Lakewood, Colorado
05.2025 - Current
- Coordinated daily dispatch schedules for homecare services.
- Ensured timely delivery of medical supplies and equipment.
- Collaborated with team members to resolve scheduling conflicts.
- Monitored phone queue, supported emails and retrieved inbound support faxes.
- Assigned deliveries to drivers according to their availability and route optimization guidelines.
Sales Associate
Sherwin-Williams Paint Store
Littleton, Colorado
01.2024 - 05.2025
- Provided excellent customer service and addressed inquiries effectively.
- Assisted customers with product selection and recommendations.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
Driver Specialist
Powers Custom Delivery
Brighton, Colorado
03.2019 - 04.2023
- Managed loading and unloading of packages following company procedures.
- Assisted in training new drivers on company policies and procedures.
- Reported any mechanical issues or safety concerns to management promptly.
- Communicated effectively with customers regarding their orders and estimated time of arrival.
- Responsible for providing safe and timely transportation of goods to customers.
Security
Palookas Sports Bar
Thornton, Colorado
08.2017 - 06.2021
- Supervised security personnel during high profile events.
- Verified identification when necessary for security purposes.
- Evaluated physical security measures periodically to ensure effectiveness.
- Identified security threats and implemented countermeasures accordingly.
Fencing Contractor
Open Sez Me
Littleton, Colorado
06.2018 - 01.2019
- Collaborated with clients to determine fencing preferences and project specifications.
- Operated tools and equipment for efficient installation of various fencing types.
- Removed old fencing prior to new installations.
Flooring Sales Specialist
ProSource Wholesale Flooring
Denver, Colorado
02.2018 - 05.2018
- Guided customers in selecting flooring options based on their needs and preferences.
- Educated clients about flooring materials, installation processes, and maintenance requirements.
- Collaborated with contractors to coordinate project timelines and installation schedules.
- Prepared detailed quotes for clients based on selected products and services.
- Developed relationships with architects, designers and builders in order to generate leads for potential projects.
Sales manager
Carpet Exchange
Thornton, Colorado
02.2013 - 02.2018
- Assisting the Store Manager with daily sales reports, scheduling, and sales leads.
- Selling and Managing confirmed jobs for flooring and countertop projects. Scheduling, getting payment, and coordinating contractors for the flooring/countertop project.
Outside Sales
Empire Flooring
08.2012 - 02.2013
- Selling and managing flooring projects for customers.
- Generating sales leads for flooring projects
Promotions Director/PSA Coordinator
Max Media
10.2010 - 08.2012
- Managing entire Promotions Department
- Scheduling all promotions events
- Coordinating and hosting the PSA show for Jammin 101.5 and Hot 107.1 (Now Flo 107.1) Radio Stations.
Education
Colorado Media School - Broadcasting in T.V. and Radio, marketing/promotions with social media and other outlets
Colorado Media School
03.2010
Red Rocks Community College - communications, world history, english literature, and writing
Red Rocks Community College
Lakewood, COJefferson Senior High School - General studies
Jefferson Senior High School
06.1994
Skills
- Dispatch coordination
- Scheduling management
- Customer relationship management
- Problem solving
- Product knowledge
- Product sales
Timeline
Dispatch Coordinator
Preferred Homecare
05.2025 - Current
Sales Associate
Sherwin-Williams Paint Store
01.2024 - 05.2025
Driver Specialist
Powers Custom Delivery
03.2019 - 04.2023
Fencing Contractor
Open Sez Me
06.2018 - 01.2019
Flooring Sales Specialist
ProSource Wholesale Flooring
02.2018 - 05.2018
Security
Palookas Sports Bar
08.2017 - 06.2021
Sales manager
Carpet Exchange
02.2013 - 02.2018
Outside Sales
Empire Flooring
08.2012 - 02.2013
Promotions Director/PSA Coordinator
Max Media
10.2010 - 08.2012
Colorado Media School - Broadcasting in T.V. and Radio, marketing/promotions with social media and other outlets
Colorado Media School
Red Rocks Community College - communications, world history, english literature, and writing
Red Rocks Community College
Jefferson Senior High School - General studies
Jefferson Senior High School
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