Todd Hebbring
Appleton,WI
Summary
Accomplished results-driven sales professional with account management experience. Expertise in consultative selling, territory sales management, exceeds revenue goals, quickly develops new accounts, and achieves high customer service satisfaction ratings. Team collaboration and achieving results, adaptable to changing needs. Known for reliability, creativity, and effective communication within multidisciplinary teams.
Overview
20
20
years of professional experience
Work History
Sales and Design Associate
Closet 1 Interiors
05.2017 - Current
- Assisted in creating design concepts using CAD software to enhance client presentations.
- Collaborated with team members to develop space planning solutions tailored to client needs.
- Conducted material research and sourced samples for client approval during project development.
- Ensured adherence to design standards and guidelines throughout project execution phases.
- Engaged with clients for feedback, incorporating insights into design revisions and final proposals.
- Managed multiple projects simultaneously, prioritizing workload effectively to meet strict deadlines.
- Provided guidance and advice to junior design team members on design-related matters.
- Reviewed all design work for accuracy before submission, minimizing errors and subsequent revisions.
Senior Account Manager
TDS Telecommunications
05.2006 - 05.2016
- Led strategic initiatives to enhance customer satisfaction and retention rates.
- Managed key client relationships, ensuring alignment with business objectives and service delivery.
- Developed tailored solutions for clients, leveraging in-depth understanding of telecommunications products.
- Analyzed market trends to inform sales strategies and identify growth opportunities within accounts.
- Collaborated with cross-functional teams to streamline operational processes, improving efficiency in service delivery.
- Utilized CRM systems to track account performance and maintain comprehensive client records effectively.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Provided extensive support in sales, technical and business areas to key accounts.
- Regularly updated sales forecasts based upon current pipeline status/anticipated deal closures, allowing for accurate resource allocation/planning within the organization.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
Education
Associate of Arts - Marketing - Transportation Logistics
Northeast Wisconsin Technical College
Green Bay, WI06-1992
Skills
Upselling and consultative selling
Strategic account development
Strong interpersonal skills
Proven sales track record
Product training and placement
Formulating quotes
Prospecting
Exceptional customer service skills
Timeline
Sales and Design Associate
Closet 1 Interiors
05.2017 - Current
Senior Account Manager
TDS Telecommunications
05.2006 - 05.2016
Associate of Arts - Marketing - Transportation Logistics
Northeast Wisconsin Technical College