Customer service
Open To Work
Todd Jackson
Lowes Home Improvement
Kansas City,KS
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Customer Service Representative
Work Type
Full Time
Location Preference
On-Site
Location:
Kansas City, KS
Open to relocation:
No
Important To Me
Work-life balanceFlexible work hours
23
years of professional experience
Dynamic professional Proven ability to enhance workflow efficiency. Committed to delivering exceptional results in fast-paced environments.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.
Work History
Paint Specialist
1 Year- Assisted customers in selecting appropriate paint products based on project needs.
- Provided color matching services to ensure customer satisfaction and accurate results.
- Maintained organized displays, showcasing a wide range of paint brands and finishes.
- Educated customers on application techniques and surface preparation for optimal results.
Store Manger
4 Years 4 Months- Managed daily store operations to ensure smooth workflow and customer satisfaction.
- Trained staff on product knowledge and customer service best practices.
- Implemented inventory management procedures to optimize stock levels.
- Conducted regular staff meetings to communicate goals and expectations.
Warehouse Manager
13 Years 1 Month- Oversaw daily warehouse operations, ensuring compliance with safety regulations and company policies.
- Managed inventory control processes, optimizing stock levels and minimizing discrepancies.
- Led training programs for new staff, enhancing team performance and operational efficiency.
- Implemented process improvements that increased workflow efficiency and reduced order processing time.
Education
High School or GED
Skills
Shipping and receiving
Inventory and stocking
Customer service
Product knowledge
Product and service solutions
Service upselling
Timeline
Paint Specialist
Lowes Home Improvement
07.2020 - 07.2021Read More
Store Manger
Family Dollar
01.2016 - 05.2020Read More
Warehouse Manager
Triangle Sales
05.1998 - 06.2011Read More
Washington High School
High School or GED
Read More