Todd Okoniewski
Niagara Falls,NY
Summary
Great problem-solver with strong background as qualified professional, Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Road Service Technician
AAA Of Western NY
Cheektowaga , NY
2019.09 - 2021.07
- Maintained an inventory of spare parts to ensure quick response times to customer requests.
- Assisted customers by providing technical advice regarding their vehicle issues.
- Developed strong relationships with customers by providing quality service at all times.
- Resolved customer complaints and issues in a timely and effective manner.
- Adhered to all safety protocols while working with hazardous materials.
- Provided roadside assistance to stranded motorists, including tire changes, jump-starts, and fuel delivery.
- Responded promptly to customer calls for service in a timely manner.
Pharmacy Technician
Evergreen Health
Buffalo , NY
2018.09 - 2020.05
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Verified prescriptions and drug labels, documents and packages.
Emergency Medical Technician
Twin City Ambulance
Amherst , NY
1992 - 2020.03
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
- Observed infection control measures when treating multiple patients within a given timeframe.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
Shipping and Receiving Lead
United Silicone-ITW
Lancaster , NY
08.09-21 - 12.08-23
- Negotiated rates with carriers to achieve cost savings objectives.
- Implemented new policies related to shipping and receiving procedures.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained accurate records of incoming and outgoing shipments.
- Identified opportunities for improvement in the existing shipping and receiving processes.
- Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
- Prepared documents for customs clearance when necessary.
Education
Aviation
Comair Aviation Academy
Sanford, FL1999-07
High School Diploma -
West Seneca East Senior High School
West Seneca, NY1993-06
Skills
- Tire replacement
- Roadside Assistance
- Emergency Repairs
- Mechanical Troubleshooting
- Vehicle Recovery
- Winching techniques
- Lockout services
- Towing Procedures
- Battery service
Affiliations
Volunteer Emergency Medical Technician/Firefighter at Union Fire Company District 2, in West Seneca NY, for 10 years, Volunteer Emergency Medical Technician for Lancaster Volunteer Ambulanced Corp., for 14 years, Assistant Director of Training for Lancaster Volunteer, Continuing Medical Education Coordinator, A NYS Appointed position. Eagle Scout Boy Scouts of America, Troop 616,
Timeline
Road Service Technician
AAA Of Western NY
2019.09 - 2021.07
Pharmacy Technician
Evergreen Health
2018.09 - 2020.05
Emergency Medical Technician
Twin City Ambulance
1992 - 2020.03
Shipping and Receiving Lead
United Silicone-ITW
08.09-21 - 12.08-23
Aviation
Comair Aviation Academy
High School Diploma -
West Seneca East Senior High School
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