Summary
Overview
Work History
Education
Skills
Timeline
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Branden Koerner

Wichita ,KS

Summary

Skilled Road Service Technician with a proven track record at Best One Tire and Services of Wichita, demonstrating exceptional mechanical troubleshooting and customer service skills. Excelled in diesel engine maintenance and effective communication, significantly enhancing customer satisfaction. Known for optimizing productivity and maintaining high-quality standards under pressure. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Hardworking and passionate about the work that i do i am young. But i am looking for a career somewhere to put in 20 or 30 or 40 years and do the best job that i absolutely can.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work History

Road Service Technician

Best One Tire and Services of Wichita
07.2016 - Current
  • Maintained detailed records of all services performed, ensuring accurate billing and warranty claims processing.
  • Troubleshot electrical systems efficiently using diagnostic tools, ultimately restoring functionality more quickly for clients.
  • Upheld company reputation by adhering to strict quality standards during all repair work.
  • Managed workload effectively by multitasking, prioritizing tasks and delegating when necessary to optimize productivity and customer satisfaction.
  • Provided exceptional customer service while working under pressure during high-stress situations like roadside emergencies or severe weather conditions.
  • Collaborated with dispatch team to ensure timely arrival at job sites, minimizing customer wait times.
  • Contributed to a positive work environment by maintaining clean and organized service vehicles and equipment.
  • Performed regular maintenance tasks for optimal vehicle performance and longevity.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Performed vehicle lubrication and DOT safety inspections.

Grocery Clerk

Dillons Grocery Store
03.2016 - 07.2019
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Communicated with customers and staff politely and professionally to uphold store standards.

Education

Pinnacle Career Institute
Kansas City, KS
06.2016 - 05.2017

High School Diploma -

Wichita South High School
Wichita, KS
05.2016

Skills

  • Diesel Engine Maintenance
  • Wheel Balancing
  • Fluid Exchanges
  • Powertrain Systems
  • Suspension Systems
  • Drivetrain Repair
  • Heavy Equipment Operation
  • Fuel System Service
  • Vehicle Inspection
  • Mechanical Troubleshooting
  • Some Experience with J pro & cummins insite
  • Chassis Lubrication
  • Tire replacement

Timeline

Road Service Technician

Best One Tire and Services of Wichita
07.2016 - Current

Pinnacle Career Institute
06.2016 - 05.2017

Grocery Clerk

Dillons Grocery Store
03.2016 - 07.2019

High School Diploma -

Wichita South High School

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Branden Koerner