Michael Oltrichter Jr
Brick,NJ
Summary
Skilled Road Service Technician with an understanding of complex mechanical issues and proven problem-solving abilities. Possess a knack for diagnosing, troubleshooting, and repairing a variety of vehicles in challenging roadside situations. Strengths include staying calm under pressure, quick decision making, and excellent customer service skills. In previous roles, made significant contributions to team efficiency and customer satisfaction through diligent work ethic and commitment to quality repairs.
Overview
25
25
years of professional experience
8
8
Certifications
Work History
Road Service Technician
Jesco John Deere
South Plainfield, New Jersey
05.2025 - Current
- Performed routine maintenance on equipment to ensure optimal performance.
- Diagnosed mechanical issues using diagnostic tools and equipment manuals.
- Assisted customers with service inquiries and equipment operation guidance.
- Operated service vehicles to transport tools and equipment to job sites.
- Collaborated with team members to troubleshoot and resolve technical problems.
- Maintained accurate service records for all repairs and maintenance performed.
- Adhered to safety protocols while working on heavy machinery in the field.
- Cleaned and organized work areas to promote a safe working environment.
- Maintained an inventory of spare parts to ensure quick response times to customer requests.
- Utilized computer diagnostic software to troubleshoot complex mechanical issues quickly and accurately.
- Communicated effectively with customers regarding their service needs.
District Fire Warden
New Jersey Forest Fire
New Lisbon, NJ
03.2008 - Current
- Conducted fire safety inspections in forest areas to ensure compliance with regulations.
- Coordinated emergency response drills for staff and local communities.
- Educated the public on fire prevention techniques and safe practices.
- Monitored weather conditions to assess fire risk levels in designated regions.
- Collaborated with local agencies during wildfire incidents for effective resource allocation.
- Trained volunteers on fire safety protocols and evacuation procedures.
- Investigated fires to determine cause and origin, as well as any preventative measures that could be taken in the future.
- Prepared reports outlining findings from investigations into causes of fires.
Fire Lieutenant
Herbertsville Fire Co
Brick, NJ
04.2001 - Current
- Supervised emergency response teams during fire incidents and rescue operations.
- Trained junior firefighters on safety protocols and operational procedures.
- Coordinated community outreach programs to promote fire safety education.
- Conducted regular inspections of firefighting equipment for readiness and compliance.
- Developed training drills to enhance team performance in emergency scenarios.
- Collaborated with local agencies for effective disaster response strategies.
- Led post-incident reviews to analyze performance and improve future responses.
- Performed fundamental firefighter and driver duties.
- Evaluated performance of subordinate staff and provided feedback.
Service Manager
PSD Tree & Landscape
Howell Township, New Jersey
02.2022 - 04.2025
- Supervised daily operations of tree and landscape services.
- Coordinated scheduling and logistics for service delivery teams.
- Trained staff on safety protocols and equipment usage.
- Monitored inventory levels and ordered supplies as needed.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Hired and trained service department staff to drive performance.
- Managed inventory levels of parts necessary for servicing customers' needs.
- Pitched in to complete various duties during peak periods or employee absences.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
General Manager
PPTD LLC
Brick , NJ
01.2011 - 02.2022
- Oversaw 32 drivers, 24 tow trucks, and service trucks. As well as servicing and maintaining the company fleet, as well as customer fleets.
- Developed and implemented strategic plans for business growth and efficiency.
- Managed budgets and allocated resources effectively across departments.
- Streamlined processes to enhance operational effectiveness and reduce costs.
- Established relationships with stakeholders to support organizational goals.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Oversaw daily operations to ensure smooth workflow and productivity.
Education
High School Diploma -
Point Pleasant Boro
Point Pleasant, NJ06-2002
Welding -
OCVTS
Brick06-2000
Skills
- Equipment maintenance
- Diagnostic troubleshooting
- Computer diagnostics
- Parts management
- Safety compliance
- Customer relationship management
- Problem solving
- Time management
- Leadership development
- Powertrain systems
- Suspension systems
- Air conditioning repair
- Roadside assistance
- Driveability diagnostics
- Exhaust system repair
- Diesel engine maintenance
- Welding and fabrication
- Gearbox repair
- Emergency repairs
- Diagnostic equipment usage
- Winching techniques
- Fleet management
- Heavy equipment operation
- Emergency management
- Roadway weather treatments
- Dump truck operation
- Decision-making
Certification
John Deere Service Center
Timeline
Road Service Technician
Jesco John Deere
05.2025 - Current
Service Manager
PSD Tree & Landscape
02.2022 - 04.2025
General Manager
PPTD LLC
01.2011 - 02.2022
District Fire Warden
New Jersey Forest Fire
03.2008 - Current
Fire Lieutenant
Herbertsville Fire Co
04.2001 - Current
High School Diploma -
Point Pleasant Boro
Welding -
OCVTS