Todd Palmer
Pocatello,Idaho
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Drove and maintained the semi, oil processing and test equipment on the rig. Reviewed the prints, planned out the job so they ran smoothly, usually finishing early. Working with the customer to follow all field and job site safety practices. Maintained high quality of work to insure minimal rework and ensure customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Service Technician, Crew Leader
Waukesha Transformer
Waukesha, WI
07.2013 - 11.2024
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Completed all necessary paperwork for service calls in a timely manner.
- Mentored and trained new employees on processes, flow and safety procedures.
- Observed field safety protocols to prevent injuries and accidents.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Replaced faulty parts or components following diagrams or blueprints.
- Drove and maintained company vehicle, keeping in peak condition.
- Completed day-to-day duties accurately and efficiently.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Real Estate Agent with Silver Creek Realty in Pocatello Idaho since November 22nd, 2024
Education
Collision Technician - Auto Body
Idaho State University
Pocatello Idaho04.1988
Skills
- Quality Assurance
- Preventive Maintenance
- Electrical Troubleshooting
- Data Collection
- OSHA Certification
- Work Orders
- Training and Mentoring
- Timely Reports Completion
- Service Quality
- Accountability and Work Ethic
- Positive Attitude
- Reading Wiring Diagrams
- Problem-Solving
Certification
- CDL with tanker, double and triple endorsements.
- Fork lift and manlift certified.
- Osha safety training in many fields
Accomplishments
- Drove a semi all over the United States for ten years with a clean driving record.
- No days of missed work or being late in a ten year period.
- No recordable accidents in a ten year period.
References
References available upon request.
Timeline
Field Service Technician, Crew Leader
Waukesha Transformer
07.2013 - 11.2024
Collision Technician - Auto Body
Idaho State University
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