Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Todd Patton

Littleton,CO

Summary

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

18
18
years of professional experience

Work History

Regional Training Manager

DISH
Denver, CO
06.2004 - Current
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.

  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.

Senior Operations Manager

DISH
Denver, CO
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Monitored over [Number] employees' day-to-day activities and made plans to rectify issues.
  • Promoted positive customer experience through day-to-day supervision and management of [Type] facility.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.

Education

Associate of Science - Accounting

Oklahoma State University
Stillwater, OK
05.1984

Skills

  • Customer Service Management
  • Goal Setting
  • Training Management
  • Focus and Follow-Through
  • Employee Motivation
  • Performance Assessment

Accomplishments

  • Achieved [Result] through effectively helping with [Task].

Timeline

Regional Training Manager

DISH
06.2004 - Current

Senior Operations Manager

DISH

Associate of Science - Accounting

Oklahoma State University

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Todd Patton