Meet with Clients about selling contents of personal property or estate of deceased
Management of sale order and content to assure optimum flow for customers auction experience
Negotiate contract for sales commission rate, time of sale, location, and settlement of sale
Package, identify, and audit contents for complete inventory list to assure all items are accounted for consignment and properly identified for maximizing value
Photograph and complete detailed description of items for auctioneers as needed
Consult with multiple auctioneers to negotiate time and rates, as well as find best location for best possible sales results for seller
Remotely work at home and mobile work areas to complete auction catalog
Safely and promptly deliver of physical items to auction location
Accurately entering of data to describe auction items and assure correct inventory number associated with description
Summarize Auction Catalog to help market broadly to customers and maximize exposure to potential buyers
Executive Director of Member
University of Illinois Employees Credit Union
Champaign, IL
09.2012 - 07.2014
Comply and update team with Bank Secrecy Act, Reg Z, Reg CC, and Patriot Act Reporting Requirements
Manage, Coach, and develop the deposit and lending focused representatives for three branches
Create staff goals to reflect upon Credit Union financial and service needs
Analyze Credit Union financials and research and implement new programs and initiatives to improve financial soundness of the organization
Create and review budgets for staffing and operations of three branches with 17 direct employees
Complete Audit reviews for both private auditors and NCUA compliance auditors
Review and discuss individual staff performance monthly, and summarize annually to leadership team
Submit monthly production reports, trends, and financial progress towards goals to my direct supervisor and leadership teams
Review and train staff in data and branch security to ensure members safety and proper handling of personal data
Assist with processing of personal loan documentation
Review Loan Documentation for Member Service Department for completeness and compliance within loan guidelines
Branch Manager
University of Illinois Employees Credit Union
Urbana, IL
06.2010 - 09.2012
Develop behaviors for staff to help ensure consistent service for members
Review monthly performance goals with staff
Maintain facility to ensure acceptable appearance for membership
Order and maintain supplies for all areas of the branch
Assist with high level member situations as needed
Report monthly statistics of members served, loan dollars issues, and new deposit accounts opened to Director of Sales & Service
Assisted with cost analysis of branch operations to improve overall efficiencies within the facility
Responsible for branch security for staff and customers by reviewing security measures for both in branch and data access
Process documents for consumer loan applications for members
Process documents for Home Equity Loans
Branch Supervisor
Heartland Bank and Trust Co
Urbana, IL
01.2007 - 06.2010
Responsible for daily operations of two facilities
Evaluate employee performance and assist with employee conflicts
Report to Assistant Vice President with weekly statistical data of new account activity for the branch
Create monthly schedules for all employees in the branch
Continue with personal banker responsibilities.
Personal Banker
Heartland Bank and Trust Co
Peoria, IL
06.2005 - 01.2007
Opening of new accounts for Individuals and Businesses
Resolving customer dispute and questions about their accounts
Covering for absent tellers and teller supervisors
Selling customers proper account products to create lasting relations with the bank
Bank Teller
Heartland Bank and Trust Co
Champaign, IL
06.2004 - 06.2005
Processed deposits and withdrawals
Handled account problems including follow-ups for customer satisfaction
Provided Speech communication skills with customers and fellow employees.
Sales Associate
Sears, Roebuck and Co
Champaign, IL
06.2003 - 12.2003
Experienced sales transactions large and small
Handled direct complaints and returns with positive outcomes with consumers
Completed paper work for advanced transactions
Experienced cash register operator.
Education
College Degree - Bachelor of Science - Finance
University of Illinois Urbana-Champaign College of Business
May 2005
Additional Information
Authorized to work in the US for any employer
Timeline
Online Auction Coordinator
07.2014 - Current
Executive Director of Member
University of Illinois Employees Credit Union
09.2012 - 07.2014
Branch Manager
University of Illinois Employees Credit Union
06.2010 - 09.2012
Branch Supervisor
Heartland Bank and Trust Co
01.2007 - 06.2010
Personal Banker
Heartland Bank and Trust Co
06.2005 - 01.2007
Bank Teller
Heartland Bank and Trust Co
06.2004 - 06.2005
Sales Associate
Sears, Roebuck and Co
06.2003 - 12.2003
College Degree - Bachelor of Science - Finance
University of Illinois Urbana-Champaign College of Business
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To know what is right and not to do it is the worst cowardice.