Experienced professional with a strong background in product development and expertise in agile methodologies. Recognized for fostering strong team collaboration and delivering impactful solutions that align with evolving business requirements. Proficient in stakeholder management, backlog prioritization, and iterative development. Known for adaptability, balancing team dynamics, clear communication, and results-driven approach, consistently driving successful outcomes.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Senior Technical Program Manager, Product Owner
Wipro, Elektrobit
Bothell, Washington
06.2021 - Current
Intake and Backlog Management - Responsible for priority, business ROI, and technical assessment of bugs and change requests in the setting menus for all Ford and Lincoln vehicles that use SYNC4
Expert in reading and interpreting HMI wireframes, workflows, technical CAN requirements, and design specifications
Use certified scrum master and product owner Agile methodologies
Program Management - Facilitate collaboration between endpoint function owners and the settings team to present technical and resource management requirements to the HMI change control board management
This also includes coordination between the feature owners, and the product release groups
Stakeholder Engagement – Cultivate and maintain relationships with feature groups that interact with the setting menus, and teams working throughout the software stack
Technical Advisory – Coordinate and participate in deep dive discussions with developers and feature owners for solving complex technical issues
Continuous Improvement – Participate in learning sessions at Ford and other industry leading brands to watch for trends in the automotive industry
This includes the constant evaluation of current processes in the team
Senior Embedded Systems Project Lead
Philips Oral Healthcare
Bothell, Washington
07.2016 - 05.2021
Certified Scrum Master for the Embedded Systems Team.
Responsible for organizing and managing the resources to be used on a project from start to finish (quality, time, allocation, budget, and information).
Responsible for vendor management and their budgets, including statements of work and procurement, planning and daily management, and equipment coordination.
Identify project risks (e.g., specs, costs, planning, etc.) and develop mitigation plans to eliminate or accept the risks to protect the project's quality and timeline.
Coach and support project team members and give them operational guidance, both technically and organizationally.
Represent the embedded systems group in much broader multifunction teams that include market representation, mechanical engineering, product research groups, functional development, safety, and multi-country regulatory compliance and certifications.
Work directly with Philips manufacturing, contract manufacturers, and rapid prototype manufacturers.
Lead and participate in reviews of mechanical designs, electrical and firmware designs, and fast field feedback (first 18 months of device in the market).
Prepare, review, and release Device History File (DHF) documents and the Device Master Record (DMR) bill of materials for manufacture of devices per the Food and Drug Administration (FDA) requirements in accordance with Philips Quality Management Systems.
Led the creation and worldwide release of two power toothbrush handles. Two more handles and an oral irrigator device became available Q3 2021.
Senior Technical Account Manager
BSquare Corporation
Bellevue, WA
12.2010 - 07.2016
DataV was a toolset to allow customers to use artificial intelligence and machine learning with business data
Documented technical requirements from PACCAR internal groups such as Remote Diagnostics, Warranty, Training, IT, Engine Technical Center, and Manufacturing for customization of DataV interfaces
Led machine learning trials with engine data received over the air from active semi truck's to show savings in warranty repairs
Tracked and reported weekly progress to PACCAR, internal BSquare stakeholders, and executive management
Cultivated and contributed ideas for truck side user experience workflows (technician feedback during repairs)
Researched and documented repair workflows with local mechanics to provide additional input into the user experience for DataV customizations
Evaluated technologies and vendors for data center smart patch panel management
Power Distribution Units for Data Centers – Senior Software Engineer Lead
Designed and developed web-based add-on and daisy chaining protocol for back of rack, zero-U power distribution units (PDUs)
Designed and developed using C, CGI, JavaScript, Flash ActionScript for Lantronix Matchport AR embedded web device and C for Texas Instruments MSP430 with IAR System compiler
Implemented support for EZ-MAX commercial building automation product line in existing MAX Lighting product line in the Zinc/Flash ActionScript based UI
Connected Home Automation System
Senior Software Engineer – UI and Embedded Computing Lead
Lead technical evaluation of software vendor partners
Technical PM for 3rd party development vendor developing Windows CE based embedded system controller
Managed multi-discipline team of hardware, software, electrical, firmware, and test engineers
Lead UX designer
Connected Home R&D
Prototyped VeriSign thumbprint readers with Flash ActionScript
Lead Flash ActionScript UI development on HomePlug Powerline Carrier devices for configuration of synchronized streaming audio and Ethernet
Education
Digital Forensics Certificate - Computer Information Systems
Edmonds Community College
Edmonds
05.2015 - 05.2016
Bachelor of Science - Computer Engineering
Washington State University at Pullman
Pullman, Washington
08.1991 - 12.1994
Associates - Math and Science
College of the Canyons
Newhall, California
01.1988 - 05.1991
Skills
Technical architecture
Certification
Product Owner Certification
Timeline
Senior Technical Program Manager, Product Owner
Wipro, Elektrobit
06.2021 - Current
Senior Embedded Systems Project Lead
Philips Oral Healthcare
07.2016 - 05.2021
Digital Forensics Certificate - Computer Information Systems
Edmonds Community College
05.2015 - 05.2016
Scrum Master Certification Refresher
03-2015
Senior Technical Account Manager
BSquare Corporation
12.2010 - 07.2016
Senior Software Engineer
Leviton Manufacturing Co., Inc.
01.2005 - 01.2011
Bachelor of Science - Computer Engineering
Washington State University at Pullman
08.1991 - 12.1994
Associates - Math and Science
College of the Canyons
01.1988 - 05.1991
Product Owner Certification
2015-03
Scrum Master Certification
2022-09
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SMITA NAIKSMITA NAIK
Project Co-ordinator at ElektrobitProject Co-ordinator at Elektrobit