Todd Sandusky
Summary
Professional support specialist with strong background in mental health advocacy and peer support. Proven ability to build trusting relationships and facilitate impactful group and individual sessions. Known for effective teamwork, adaptability, and commitment to achieving positive outcomes. Skilled in active listening and conflict resolution.
Overview
13
13
years of professional experience
Work History
Drive Thru Ambassador
Goodwill Industries
07.2024 - 04.2026
- Engaged with community members to promote Goodwill's mission and services.
- Assisted in organizing fundraising events to support local programs.
- Provided information about job training and employment opportunities available through Goodwill.
- Collaborated with team members to enhance customer service experiences.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Resolved conflicts between staff members and community members in diplomatic manner.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Ecommerce Processor
Goodwill Industries
07.2024 - 04.2026
- Operated machinery to process goods efficiently and maintain workflow.
- Sorted, labeled, and packaged items for distribution according to established guidelines.
- Collaborated with team members to improve processing speed and accuracy.
- Conducted quality checks to ensure adherence to safety and operational standards.
- Assisted in training new staff on operational procedures and best practices.
- Maintained cleanliness and organization of work areas to promote safety.
- Utilized inventory management systems to track product flow effectively.
- Implemented suggestions for process improvements that enhanced overall efficiency.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
- Reduced errors with meticulous attention to detail and thorough review of documentation.
- Collaborated with cross-functional teams to ensure smooth handoffs and timely completion of projects.
- Developed expertise in various processing systems for increased efficiency and accuracy.
- Managed multiple priorities simultaneously, maintaining organization even during peak periods.
- Mastered industry-specific software tools to expedite data entry tasks and reduce manual input errors.
- Prepared reports and technical documentation of day-to-day production processes.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Lawncare Provider
Chupps Lawnservice
01.2013 - 06.2019
- Operated lawn care equipment, ensuring proper maintenance and functionality.
- Executed lawn treatments, including fertilization and weed control, enhancing overall lawn health.
- Assisted in landscape design projects, contributing to aesthetic improvements for residential properties.
- Provided customer service by addressing inquiries and offering tailored lawn care solutions.
- Collaborated with team members to complete large-scale landscaping tasks efficiently and effectively.
- Monitored inventory levels of tools and supplies, facilitating timely reordering processes.
- Implemented best practices for waste management during landscaping activities, promoting sustainability efforts.
- Followed safety protocols while operating machinery.
- Provided excellent customer service by actively listening to concerns, addressing issues promptly, and following up on completed jobs to ensure satisfaction.
- Performed seasonal cleanup services to maintain curb appeal throughout changing weather conditions.
- Coordinated schedules efficiently for multiple job sites concurrently, ensuring punctual completion of work assignments.
- Conducted regular equipment maintenance, prolonging the lifespan of tools and reducing repair expenses.
- Improved overall property appearance with meticulous attention to detail in all aspects of lawn care and maintenance.
- Enhanced lawn health by implementing proper mowing, trimming, and fertilizing techniques.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Education
GED -
Elkhart Memorial
Elkhart, INSkills
Quick learner Get along great with people Approachable Easy going Efficient Goal oriented Can make tough decisions efficiently and properly Relatable Knowledgeable Punctual
Timeline
Drive Thru Ambassador
Goodwill Industries
07.2024 - 04.2026
Ecommerce Processor
Goodwill Industries
07.2024 - 04.2026
Lawncare Provider
Chupps Lawnservice
01.2013 - 06.2019
GED -
Elkhart Memorial