Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Customer Experience Manager
The Home Depot Inc
Glendale, CO
05.2018 - 11.2024
I was the opening manager, my opening duties consisted of supervising 20 to 30 associates making sure the departments were ready for opening.
Communicated with the overnight manager making sure all stock was of the floor.
Walked the building checking for any immediate maintenance to be done.
Once opened i would insure that all associates were trained/ coached on customer service.
I would lead a daily safety meeting to get the team all on the same page.
Throughout the day my job would be taking care of complaints that customers would have. Relocked and making it right.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.