Todd Troutman
Stony Brook,NY
Summary
Reliable, outgoing professional seeking a flight attendant position. Providing extensive communication skills, a friendly, calm, and confident personality to maximize safety and comfort of passengers, and an unwavering patience for passengers who need additional assistance.
Overview
7
7
years of professional experience
Work History
Restaurant Server
Mito Japanese Steak House
03.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Restaurant Server
E-Shin
01.2021 - 01.2022
- Duties included accurately recorded orders and partnered with teamed to serve food and beverages that exceeded customers expectations
- Answered questions about menu selections and made recommendations when requested
- Handled transactions
- Reset tables between guests by restocking low items and wiping down surfaces.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front of House Employee
Greek to Go
01.2016 - 03.2021
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed both cash and card purchases and returns.
Restaurant Server
JBBQ
01.2020 - 01.2021
- Duties included serving food and beverages while maintaining high-quality formal table Service to over 100 customers a day
- Insured proper presentation of food products and beverages in an appealing way
- Organized Large party reservations and special requests efficiently and accurately.
Education
Liberal Arts And General Studies
Suffolk County Community College
Selden, NY09.2024
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Ward Melville High School
East Setauket, NY01.2021
Skills
- Teamwork
- Customer Service
- Knowledge of cuisine and beverages
- Drink Preparation
- Food and beverage pairings
- Guest Relations Management
- Daily specials memorization
- High-volume dining
- Menu Memorization
- Order Taking
- Quality Control
- Safe Food Handling
- Relationship Management
- Customer Satisfaction
- Guest service
- Payment Processing
- Positive and Friendly
- Adaptable and flexible
Timeline
Restaurant Server
Mito Japanese Steak House
03.2022 - 05.2023
Restaurant Server
E-Shin
01.2021 - 01.2022
Restaurant Server
JBBQ
01.2020 - 01.2021
Front of House Employee
Greek to Go
01.2016 - 03.2021
Liberal Arts And General Studies
Suffolk County Community College
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Ward Melville High School
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