Todd Unruh
Brighton,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly able to learn new skills.. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Mechanic Specialist Level 1
Kinder Morgan, Inc
Aurora, Colorado
2024.08 - Current
- Assessed the condition of engine and compressor components as well as performing the required maintenance based on company standards and original manufacturer's specifications.
•Identify report and assist in correcting safety and environmental concerns.
•Complete appropriate documentation and paperwork timely and accurately.
•Perform all work in compliance with company standards procedures and regulatory and tariff requirements.
•Maintain a regular dependable attendance and high level of performance.
•Maintain a high regard for personal safety the safety of company assets and employees and the general public. - Worked overtime as needed.
Truck Driver
Denver Intermodal Express INC
Denver, CO
2024.01 - 2024.06
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Lead Spray Operator
Kalcevic Farms INC
Bennett, CO
2015.09 - 2024.01
- Operated any and all machinery related to a large commercial farm including sprayers, tractors, and trucks
- Maintained and serviced equipment to keep in properly working order, greased, lubricated, diagnosed and repaired all mechanical or electrical issues as needed
- Kept accurate records of all spraying operations including inventory of all chemicals used and stored.
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Verified accuracy of material measurements before loading into machines.
- Troubleshot mechanical problems with machines, making repairs or adjustments when necessary.
- Conducted regular inspections of machinery to identify any potential issues or malfunctions.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Troubleshot and diagnosed equipment malfunctions to minimize downtime.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Taught new employees machine operation techniques and important business procedures.
- Provided training assistance to new operators on proper machine operation techniques.
Advanced Technical Support Representative
Xfinity Comcast
Denver, CO
2000.01 - 2014.12
- Researched issues on various computer systems and databases to resolve any issues related to CDV, including provisioning for installs, adding/removing features and troubleshooting with the customer for any other CDV related issues.
- Assisted customers with technical inquiries regarding software, hardware and networking issues over the phone and via email.
- Provided solutions to customer problems based on in-depth product knowledge.
- Researched, diagnosed, troubleshot and identified solutions to resolve customer issues.
- Monitored service tickets created by customers through the ticketing system.
- Responded promptly to customer feedback surveys in order to maintain excellent service ratings.
- Conducted follow-up calls with customers after issue resolution to ensure satisfaction levels were met.
- Identified potential areas of improvement within the technical support team's processes and procedures.
- Collaborated with engineering teams to develop strategies that improved customer experience.
- Provided guidance on how customers could use products more effectively according to their needs.
- Trained other staff members on various aspects of advanced technical support responsibilities.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Installed and serviced cable t.v., internet and phone service for residential and businesses throughout the Denver metro area
- Drove to customer sites and performed all tasks involved in installing and servicing cable services
- Provided thorough support and problem resolution for customers subscribed to Comcast Digital Voice(CDV)
Education
Class A -
United States Truck Driving School
02.2015
GED -
Brighton High School
1994-07
Skills
- Experience with tractors, trucks, loaders and various other equipment
- Lifetime experience of managing all aspects of a family farm
- Mechanically inclined
- Safety focused and physically fit
- Exceptional attention to detail
- Strong communication skills
- Friendly and hardworking
- Calm under pressure
- Easy going
- Works well with others
- Patient and diligent
Certification
- CDL Class A with tanker and Hazmat endorsements.
Affiliations
Collecting and working on classic pickups and tractors.
Timeline
Mechanic Specialist Level 1
Kinder Morgan, Inc
2024.08 - Current
Truck Driver
Denver Intermodal Express INC
2024.01 - 2024.06
Lead Spray Operator
Kalcevic Farms INC
2015.09 - 2024.01
Advanced Technical Support Representative
Xfinity Comcast
2000.01 - 2014.12
Class A -
United States Truck Driving School
GED -
Brighton High School