Accomplished Investigative Supervisor with a proven track record at the State of Maryland, enhancing team efficiency and leading high-profile fraud investigations. Expert in regulatory knowledge and staff management, I've significantly contributed to successful prosecutions and fostered robust training programs. My background includes extensive courtroom testimony and undercover operations, underscoring a commitment to legal compliance and employee development.
Overview
39
39
years of professional experience
Work History
Investigative Supervisor
State of Maryland
07.2015 - Current
Applies strong leadership talents and problem-solving skills to maintain efficiency and organize workflows.
Resolves conflicts promptly, maintaining a harmonious working environment conducive to productivity.
Conducts detailed investigations into allegations of insurance fraud and related violations.
Collaborates with other departments to achieve organizational goals, fosters teamwork across various functions.
Reviews case loads, provides guidance and conducts performance evaluations for direct reports.
Streamlines operations for increased efficiency through regular process reviews and implementing necessary changes.
Serves on various interview boards for new Investigators throughout the Maryland Insurance Administration.
Personally selected as a member of the interview and selection board for an Assistant Attorney General to be assigned to the Insurance Fraud Division.
Develops staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Interacts with local, State, and federal agencies, state regulatory boards and commissions regarding matters of mutual interest under investigation.
Authors comprehensive investigative reports recommending final disposition.
Determines the disposition of incoming insurance fraud inquiries.
Testified in court for both civil and criminal cases, answering questions honestly and respectfully.
Insurance Fraud Investigator
Maryland Insurance Administration
07.2009 - 07.2015
Maintained comprehensive knowledge of relevant laws and regulations, ensuring compliance throughout all investigations conducted.
Utilized advanced analytical tools to identify suspicious behaviors or trends indicative of insurance fraud attempts.
Assisted legal teams in preparing case files, providing expert testimony during trials, contributing to successful prosecution outcomes.
Evaluated complex claims involving multiple parties to determine the extent of potential fraud exposure.
Conducted detailed investigations to elicit necessary information to pursue criminal charges or administrative sanctions.
Collaborated with law enforcement agencies to prosecute fraudulent claimants, resulting in increased conviction rates.
Developed strong professional relationships with industry partners, fostering collaboration and intelligence sharing among peers.
Optimized resource allocation by prioritizing high-risk cases requiring immediate attention.
Analyzed large amounts of data to find patterns of fraud and anomalies.
Performed risk assessments to determine level of fraud risk and prioritize investigations.
Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.
Produced detailed reports of fraud investigations and presented findings to senior management.
Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
Established and maintained positive working relationships with external law enforcement agencies to support fraud investigations.
Developed and delivered training to local law enforcement agencies, educating law enforcement personnel on how to recognize insurance fraud and applicable laws.
Insurance Fraud Investigator
IC Merrill Investigative Services
06.2007 - 07.2009
Conducted undercover operations to gather critical information on suspected fraudsters, successfully exposing fraudulent schemes.
Conducted video surveillance, both fixed and mobile and reported findings to support suspicious claims.
Conducted background/activity check and researched court records to obtain additional data on suspected fraudulent activities.
Produced detailed reports of fraud investigations and presented findings to senior management.
Police Detective
Anne Arundel County Police Department
07.1985 - 06.2006
Recognized as a multifaceted Police Detective, working narcotics, homicide, robbery and crimes against persons.
Worked undercover narcotics operations for 13+ years as buyer or dealer to uncover criminal activities and gather evidence for cases.
Documented drug transactions to gather evidence and complete undercover investigations.
Managed confidential informants effectively to gather valuable intelligence on criminal activities within the community.
Interrogated suspects using appropriate interview techniques to obtain crucial information for case resolution.
Testified in court proceedings as an expert witness, providing accurate and detailed accounts of investigations conducted.
Assisted victims of crimes by providing resources for support services and ensuring their rights were protected throughout the investigation process.
Solved complex criminal cases by conducting thorough investigations and utilizing critical thinking skills.
Collaborated with federal agencies on high-profile cases, resulting in successful arrests and convictions of dangerous criminals.