TODDIANNA EVANS

School of Public Affairs | Class: American Democracy and Civic Engagement

• Collaborate with faculty to support instructional delivery and student engagement.
• Facilitate classroom activities, discussions, and learning experiences.
• Ensure seamless organization and distribution of course materials.

• Provided remote case management and crisis intervention to refugees and eligible populations.
• Developed individualized self-sufficiency plans tailored to client needs.
• Coordinated services with providers and community organizations to enhance resource accessibility.
• Trained and supervised interns in case management best practices.
• Used Integra to reconcile expenses, manage financial records, and process expense reports.
• Collected and analyzed program data, contributing to a report submitted to the North American Refugee Health Conference (NARHC).

• Developed and implemented the Refugee School Impact-Middle School program.
• Designed intake assessments, enrollment procedures, and program evaluations.
• Created a Social Emotional Curriculum for mentor-client engagement and development.
• Maintained client records and program data using ETO software and Microsoft Excel.

• Provided comprehensive case management, guiding refugees toward self-sufficiency.
• Facilitated access to healthcare, financial assistance, and legal resources.
• Trained new hires on case management procedures and compliance standards.