Toi Glover
Los Angeles,CA
Summary
Motivated and compassionate college student with hands-on experience in customer service, community outreach, leadership, and writing. Proven ability to work in team environments, manage multiple responsibilities, and communicate effectively with driven audiences. Brings a strong work ethic, adaptability, and a positive attitude to every task.
Overview
3
3
years of professional experience
Work History
News Editor
Black Scholars Program
Long Beach, CA
09.2025 - Current
- Edited and proofread articles for clarity, accuracy, and adherence to editorial standards.
- Collaborated with writers to develop engaging content that aligns with program goals.
- Managed editorial calendar to ensure timely publication of news updates and features.
- Ensured adherence to ethical journalism standards while maintaining the integrity of published content.
- Crafted the layout and design of the newsletter.
- Aided in conducting galas and receptions for the Black Scholars program.
- Wrote articles on various students/ public figures and events.
Tour Guide
Long Beach College Promise Program
Long Beach, CA
08.2025 - Current
- Conducted engaging campus tours for prospective 5th grade students that attend Long Beach district schools.
- Developed informative presentations highlighting academic programs and campus resources.
- Utilized storytelling techniques to effectively communicate university culture and values during tours.
- Engaged in activities to grasp 5th grade student's attention during tours.
- Worked alongside departments in the University in order to create activities for the 5th grade students.
- Promoted positive word-of-mouth marketing for the university through exceptional tour experiences, leading to increased inquiries from 5th grade students.
Volunteer
HOPICS (Homeless Outreach Program Integrated Care)
Los Angeles, CA
03.2023 - 03.2025
- Maintained client confidentiality by shredding sensitive documents to protect personal information
- Assisted in coordinating employee schedules to ensure that outreach to homeless individuals is done in a timely manner
- Supported job fair operations by guiding participants and helping individuals connect with employment resources
Vendor
Fig and Sol
Los Angeles, CA
08.2023 - 01.2025
- Offering customers support in finding their designated juices/juice cleanses
- Delivered excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience
- Maintained a friendly and helpful attitude while assisting customers with product selection and purchases
- Handled customer concerns with professionalism, empathy, and efficiency
- Provided prompt, courteous service while managing transactions and responding to customer needs
- Built rapport with customers by actively listening and offering tailored product recommendations
- Supported a high-volume environment by staying organized, upbeat, and solutions-focused
- Supported weekend pop-ups at Runyon Canon, adapting to a fast-paced environment
Volunteer
Project Angel Food
Hollywood, CA
03.2024 - 04.2024
- Delivered clear and compassionate communication to community members in need
- Supported volunteer team operations and participated in training sessions
- Represented the organization professionally and ensured smooth service delivery
- Supported meal preparation and maintained cleanliness in kitchen and food prep areas in accordance with health and safety standards
Education
Master of Arts - Journalism/ Communication
Cal State Long Beach
Long Beach, CA05.2029
Skills
- Positive Attitude
- Organized and Efficient
- Team Collaboration
- Community Service
- Flexible Schedule
- Public Speaking
- Teamwork and Collaboration
- Attention to Detail
Timeline
News Editor
Black Scholars Program
09.2025 - Current
Tour Guide
Long Beach College Promise Program
08.2025 - Current
Volunteer
Project Angel Food
03.2024 - 04.2024
Vendor
Fig and Sol
08.2023 - 01.2025
Volunteer
HOPICS (Homeless Outreach Program Integrated Care)
03.2023 - 03.2025
Master of Arts - Journalism/ Communication
Cal State Long Beach