Toi Pleasants
Winston-Salem,NC
Summary
An organized and motivated individual, dedicated to building and maintaining networks with families, children, and community partners. Eager to utilize all skills across diverse settings and seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medication Technician/PCA
Brookdale Reynolda Assisted Living
Winston-Salem, NC
04.2024 - Current
- Administered medications to residents in accordance with physician's orders, nursing standards, and state regulations.
- Provided personal care services that are part of a resident's established plans of care, such as mobility support and assisting with personal hygiene.
- Completed thorough documentation, detailing the health, goals, and routines of all residents within specified state-mandated timeframes.
Alternative Family Living Provider
Monarch HealthCare
Winston-Salem, NC
10.2020 - 03.2024
- Provided 24-hour support to an individual with developmental, emotional, and intellectual disabilities in a residential setting.
- Assisted resident with daily living activities and other tasks, by helping to maintain their health, hygiene, and well-being.
- Adhered to policies and procedures set forth by state regulations related to shared living services.
Habilitation Technician
Universal UHMS
Winston-Salem, NC
06.2018 - 09.2020
- Assisted individual with disabilities in developing independent living skills while in their home and maintaining employment while out in the community.
- Provided safe transportation for individual, to Day Programs, Jobs, and Recreational Activities.
- Monitored individual progress and documented data related to goals.
EC Teacher's Assistant
Lowrance Middle School
Winston-Salem, NC
08.2014 - 06.2018
- Provided appropriate and effective academic instruction for exceptional middle school-aged students in the classroom setting.
- Collaborated with the EC Teacher to ensure student success by developing personalized and successful learning strategies.
- Monitored student performance, promoted positive behavior, and helped maintain a safe learning environment by enforcing school policies and procedures.
Direct Support Professional
Lindley Habilitation Services
Greensboro, NC
12.2012 - 08.2014
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Identified individual's needs, developed customized plans, and utilized effective methods to provide exceptional services within the home and community.
- Maintained detailed records of individual progress, challenges, goals, and services performed.
Supervised Visitation Worker
Exchange SCAN
Winston-Salem, NC
05.2011 - 11.2012
- Provided direct supervision of visits between children and non-custodial parents in a safe, neutral environment to ensure compliance with court orders, agency policies and procedures.
- Conducted effective interviews, intake sessions, and home visits with clients to assess current and ongoing child development needs, coping skills, and parent deficiencies.
- Presented positive feedback, verbalized concerns, and maintained accurate records of client information, including notes from each visit.
Sales Associate/Cashier
Body and Soul
Winston-Salem, NC
09.2008 - 04.2011
- Greeted customers and provided accurate information about products and prices through exceptional customer service.
- Conducted inventories to track stock levels and restocked shelves as needed to ensure sufficient inventory levels.
- Used a point-of-sale system to process transactions, collect payments from customers, issue receipts, and provide back accurate change.
Education
Bachelor's of Social Work - Social Work
Winston Salem State University
Winston-Salem, NC05-2012
Skills
- Verbal and Written Communication
- Computer
- Customer Service
- Case Management
- Organizational/Time Management
- Assisted Living
Certification
- Certified Medication Administration Technician
- CPR Certification
References
References available upon request.
Timeline
Certified Medication Technician/PCA
Brookdale Reynolda Assisted Living
04.2024 - Current
Alternative Family Living Provider
Monarch HealthCare
10.2020 - 03.2024
Habilitation Technician
Universal UHMS
06.2018 - 09.2020
EC Teacher's Assistant
Lowrance Middle School
08.2014 - 06.2018
Direct Support Professional
Lindley Habilitation Services
12.2012 - 08.2014
Supervised Visitation Worker
Exchange SCAN
05.2011 - 11.2012
Sales Associate/Cashier
Body and Soul
09.2008 - 04.2011
- Certified Medication Administration Technician
- CPR Certification
Bachelor's of Social Work - Social Work
Winston Salem State University
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