Alex Reisner
Eden Prairie,MN
Summary
Proactive professional committed to providing top-notch patient and client care. Keen attention to detail and multitasking abilities. Dynamic and motivated professional with a proven record of generating and building relationships and managing projects from start to finish. Skilled in demonstrating exceptional communication skills and making critical decisions during challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medication Technician
Spirit Care Homes
02.2025 - Current
- Administered medications accurately and timely for multiple residents.
- Monitored and documented patient responses to medication, ensuring safety and compliance.
- Collaborated with healthcare teams to develop individualized care plans for residents.
- Trained and mentored junior staff on medication administration protocols and best practices.
Caregiver & Medication Passer
Brookdale Eden Prairie
07.2020 - 07.2021
- Duties: Primary care for the residents, (Bathing, feeding, full care with lifts and gait belts) and most importantly providing them the soul and love they deserve
- Medication passing within the required time frame to ensure doctor’s orders and comfort of the resident
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Disability Examiner
Sedgwick Claims Services
11.2017 - 10.2019
- Duties: Analyze a plethora of medical paperwork, office visit notes and flowcharts from doctors and determine if the employee’s condition warrants disability leave based on company and federal guidelines
- Skills: Extreme attention to detail, medical acumen and compassion for human beings
Sales and Service Manager
Crate Wholesale
07.2014 - 06.2018
- Duties: manage network infrastructure within the warehouse as well as solving a multitude of problems regarding data consolidation and creating a more efficient way of storing important business logistics. Fixing computers, tablets and various electronics to restore them to working order.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Analyzed customer needs to recommend appropriate products and services, enhancing satisfaction.
- Managed inventory levels, ensuring availability of products for sales promotions and customer demand.
- Trained new staff on company policies, product knowledge, and customer interaction strategies.
- Monitored sales performance data; identified areas for improvement and implemented targeted action plans to drive continuous growth.
- Worked closely with clients throughout the entire sales cycle, providing ongoing support, addressing concerns, and ensuring overall satisfaction with their experience.
Education
Minnetonka High school
Associate of Arts - Business
Minnesota State University, Mankato & Normandale University
Mankato, MNSkills
- Agile & Relationship Building
- Business Process Re-engineering
- Elderly Care, Hospitality & Communication
- HIPAA compliance
- Task prioritization
- Responding to emergencies
- Family communication
- Clinical documentation
- Verbal and written communication
- Adaptability and flexibility
- Effective communication
- Active listening
Certification
Certified Scrum-Master (CSM)
Languages
Spanish
Limited Working
Timeline
Certified Medication Technician
Spirit Care Homes
02.2025 - Current
Caregiver & Medication Passer
Brookdale Eden Prairie
07.2020 - 07.2021
Disability Examiner
Sedgwick Claims Services
11.2017 - 10.2019
Sales and Service Manager
Crate Wholesale
07.2014 - 06.2018
Minnetonka High school
Associate of Arts - Business
Minnesota State University, Mankato & Normandale University
KEY ROLES
- Certified Medication Passer and Caregiver. 1 year of certified medication passing and care giving for Dementia and Alzheimer patients full time at any time of day.
- C++ Programming. 1 year of education on Microsoft Visual Studio 2013 environment
- Microsoft Experience. 6 months Microsoft Certification class
INDUSTRIES
- Elder Care
- Ecommerce
- Hospitality
- Sales
SOFTWARE/TOOLS
- Version One (Agile Mgmt.)
- MS Office Suite
- MS Project
METHODOLOGIES
Agile-Scrum
Quarterly employee award for client/family satisfaction
Minnetonka Football player from 2005-2009