Toia Johnson
Brookhaven,BA
Summary
Seasoned Mental Health Professional with extensive experience at Harbor Point Behavioral Health Center, adept in crisis intervention and patient safety management. Demonstrates exceptional skill in de-escalation techniques and empathy development, significantly reducing crisis intervention needs. Committed to fostering recovery-oriented care, ensuring patient well-being and security through proactive behavior management and patient assessment.
Overview
11
11
years of professional experience
Work History
Behavior Aide
Karen Copeland
McDonough, GA
04.2024 - Current
- Promoted self-regulation skills among students through explicit instruction on coping strategies, mindfulness techniques, and stress reduction methods.
- Facilitated social skills groups designed to promote positive peer interactions and collaborative problem-solving abilities.
- Implemented crisis prevention measures by recognizing early warning signs of escalating behaviors and intervening appropriately.
- Updated electronic charts and paper records.
Mental Health Technician
Ridgeview Institute
Smyrna, GA
09.2017 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Lead Mental Health Technician
Lakeview Behavioral Health
Norcross, GA
09.2013 - 08.2017
- Conducted comprehensive assessments to gather essential information about each patient''s history, symptoms, risks factors, strengths, and needs.
- Promoted recovery-oriented care by fostering a sense of hope, empowerment, and self-determination among patients.
- Coordinated with healthcare providers to ensure timely delivery of medications, treatments, and other necessary services for patient care.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of mental health care.
Mental Health Counselor
Harbor Point Behavioral Health Center
Portsmouth, VA
08.2013 - 05.2016
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
Education
Bachelor of Arts - Criminal Justice
Norfolk State University
Norfolk, VA05.2006
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Suicide Prevention
- Behavior Management
- Autism spectrum understanding
- Patient Safety Management
- Crisis Intervention
- Behavioral Management
- Substance abuse awareness
- Bipolar Disorder Knowledge
- Empathy Development
- Progress Monitoring
- Self-Care Promotion
- Care Plan Development
- Mental Health First Aid
- Patient Assessment
- Behavioral Health
- Behavior Observation
- Vitals monitoring
- HIPAA Requirements
- Crisis Management
- Nonviolent Crisis Intervention
- Heartsaver CPR AED (CPR AED)
- Nonviolent Crisis Intervention (NVCI)
Timeline
Behavior Aide
Karen Copeland
04.2024 - Current
Mental Health Technician
Ridgeview Institute
09.2017 - Current
Lead Mental Health Technician
Lakeview Behavioral Health
09.2013 - 08.2017
Mental Health Counselor
Harbor Point Behavioral Health Center
08.2013 - 05.2016
Bachelor of Arts - Criminal Justice
Norfolk State University