Tokyo Flamez
Summary
Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.
Developed exceptional communication and problem-solving skills in fast-paced call center environment. Proficient in managing customer inquiries and resolving issues efficiently. Seeking to transition into new field, leveraging these transferrable skills to contribute effectively in different capacity.
Personable and creative individual with keen eye for capturing compelling visuals and passion for storytelling. Possesses foundational knowledge of camera operation techniques and familiarity with editing software, lighting setups, and composition. Committed to producing visually engaging content that enhances viewer's experience.
Adaptable, detail-focused individual with strong aptitude for mechanical assembly tasks. Possesses basic mechanical knowledge and manual dexterity, with hands-on skills in using hand tools and reading blueprints. Committed to achieving high-quality results and contributing effectively to team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
10.2024 - Current
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Bus Driver
LADOT Transit
08.2023 - 06.2024
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
Copywriter & Content Manager
Social Chain
06.2021 - 05.2023
- Reviewed and edited final copy for accuracy and to correct grammar errors.
- Boosted campaign performance by developing engaging and persuasive copy for print, digital, and social media platforms.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Formatted copy to align with project-specific guidelines.
- Contributed to a positive brand image by developing compelling storytelling elements for promotional videos and commercials.
Customer Service Representative
Amazon
07.2020 - 06.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Mechanical Assembler
Minus K Technology
01.2020 - 06.2021
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
- Tested finished products for compliance with tolerances and overall quality.
- Worked with heavy machinery and various power tools when assembling parts.
- Increased assembly accuracy by meticulously following blueprints, schematics, and engineering specifications.
Education
Bachelor of Science - Digital Cinematography
Full Sail University
Winter Park, FL12-2024
High School Diploma -
Wallis Annenberg High School
Los Angeles, CA06-2011
Skills
- Incident Analysis Reporting
- Detailed Report Development
- Video Monitoring Expertise
- Quality Control
- Proficient Hand Tool Operation
- Technical Blueprint Interpretation
- Video Content Creation
- Production Planning Skills
- Lighting Design Skills
- Client Support
- Efficient Data Management
- Customer Satisfaction Analysis
- Surveillance System Management
- Accurate Data Analysis
- Crisis Management
- Quality Control Inspections
- Product Assembly Expertise
- Efficient Fastening Techniques
- Machinery Operation
Certification
- First Aid Certification
- California Driver's License
- Guard Card
Languages
English
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
10.2024 - Current
Bus Driver
LADOT Transit
08.2023 - 06.2024
Copywriter & Content Manager
Social Chain
06.2021 - 05.2023
Customer Service Representative
Amazon
07.2020 - 06.2021
Mechanical Assembler
Minus K Technology
01.2020 - 06.2021
Bachelor of Science - Digital Cinematography
Full Sail University
High School Diploma -
Wallis Annenberg High School
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