Tokyo Flamez
Las Vegas,NV
Summary
Experienced with IT system analysis and optimization. Utilizes technical expertise to enhance system performance and support IT projects. Knowledge of problem-solving and technical troubleshooting to ensure seamless operations.
Knowledgeable Fraud Analyst with proven track record in identifying and mitigating fraudulent activities. Leveraged advanced analytical skills to uncover complex fraud schemes and implement effective prevention strategies. Demonstrated expertise in data analysis and risk assessment, ensuring safety and integrity of financial transactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fraud Analyst
USAA
05.2025 - Current
- Collaborated with cross-functional teams to develop fraud detection strategies and enhance operational efficiency.
- Implemented advanced data analysis techniques to improve accuracy of fraud detection systems.
- Analyzed system requirements to enhance operational efficiency across IT processes.
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
Security Officer
Allied Universal Security Services
10.2024 - 04.2025
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Bus Driver
LADOT Transit
08.2023 - 06.2024
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
Copywriter & Content Manager
Social Chain
06.2021 - 05.2023
- Reviewed and edited final copy for accuracy and to correct grammar errors.
- Boosted campaign performance by developing engaging and persuasive copy for print, digital, and social media platforms.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Formatted copy to align with project-specific guidelines.
- Contributed to a positive brand image by developing compelling storytelling elements for promotional videos and commercials.
Customer Service Representative
Amazon
07.2020 - 06.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Mechanical Assembler
Minus K Technology
01.2020 - 06.2021
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
- Tested finished products for compliance with tolerances and overall quality.
- Worked with heavy machinery and various power tools when assembling parts.
- Increased assembly accuracy by meticulously following blueprints, schematics, and engineering specifications.
Education
Bachelor of Science - Digital Cinematography
Full Sail University
Winter Park, FL12-2024
High School Diploma -
Wallis Annenberg High School
Los Angeles, CA06-2011
No Degree - Water Mathematics And Hydraulics
Santiago Canyon College
Orange, CA05-2025
No Degree - Water Science- Pumps & Pumping
Santiago Canyon College
Orange, CA04-2025
No Degree - Water Science- Water Fundamentals
Santiago Canyon College
Orange, CA06-2025
No Degree - Water Science- Intro To Water Science
Santiago Canyon College
Orange, CA06-2025
Skills
- Incident Analysis Reporting
- Data analysis
- Quality Control
- Proficient Hand Tool Operation
- Technical Blueprint Interpretation
- Client Support
- Efficient Data Management
- Surveillance System Management
- Product Assembly Expertise
- Machinery Operation
- IT troubleshooting
- Information security
- Network security
Certification
- First Aid Certification
- California Driver's License
- Guard Card
Languages
English
Native or Bilingual
Timeline
Fraud Analyst
USAA
05.2025 - Current
Security Officer
Allied Universal Security Services
10.2024 - 04.2025
Bus Driver
LADOT Transit
08.2023 - 06.2024
Copywriter & Content Manager
Social Chain
06.2021 - 05.2023
Customer Service Representative
Amazon
07.2020 - 06.2021
Mechanical Assembler
Minus K Technology
01.2020 - 06.2021
High School Diploma -
Wallis Annenberg High School
Bachelor of Science - Digital Cinematography
Full Sail University
No Degree - Water Mathematics And Hydraulics
Santiago Canyon College
No Degree - Water Science- Pumps & Pumping
Santiago Canyon College
No Degree - Water Science- Water Fundamentals
Santiago Canyon College
No Degree - Water Science- Intro To Water Science
Santiago Canyon College