Toleto Pritchett
Middleburg ,FL
Summary
To obtain a career with a company where I can advance and utilize my skills to help the company grow.
Overview
6
6
years of professional experience
Work History
ASSISTANT MANAGER
Royal Farms
Edgewood , MD
12.2010 - 08.2013
- Managing upto 15 employees per shift, customer service, scheduling, hiring/terminatingstaff, entering daily paperwork, counting safe of more than two thousand dollars daily, balancing registers, daily/weekly and monthly inventory, unloadingweekly deliveries, managing all vendors, daily cleaning, loading lottery machines, selling lottery, accepting all fuel deliveries, attending weekly meetings, holding monthly staff meetings
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security and handled incidents calmly.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Independent Contractor
US PACK
Jacksonville Beach, FL
08.2019 - 11.2020
- CONTRACTOR
- RESPONSIBILITIES – picking upparts and delivering to auto stores, up sellingproducts, entering orders, ensuring ordersmatch paperwork, adhering to a timed schedule, obtaining signatures for delivery
SUPERVISOR
TIDEWATER EXPRESS
01.2014 - 05.2014
- MS
- BRENDA 757-320-3231
- JOB TITLE- TOW TRUCK DRIVER
- RESPONSIBILITIES- Towing semi-trucks andlarge vehicles, VDOT certified during employment, entering tickets, communicatingwith dispatch
Warehouse Associate/Epic Team Leader
Fanatics
Jacksonville, FL
11.2020 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
Education
HIGH SCHOOL DIPLOMA - undefined
PHOEBUS HIGH SCHOOL
Skills
- Department Development
- User Support
- Performance Tracking and Evaluations
- Recruiting and Interviewing
- Scheduling and Coordinating
- Employee Coaching and Motivation
- Vendor Performance Monitoring
- Segment Strategies
- Product and Service Knowledge
- Managing Operations and Efficiency
- Directing Team Members
- Shift Coverage
- Marketing Analytics
- Managing Multiple Priorities
- Hardware Installation
- Outbound Surveys
- Overseeing Employees
- Store Opening and Closing Procedures
Timeline
Warehouse Associate/Epic Team Leader
Fanatics
11.2020 - Current
Independent Contractor
US PACK
08.2019 - 11.2020
SUPERVISOR
TIDEWATER EXPRESS
01.2014 - 05.2014
ASSISTANT MANAGER
Royal Farms
12.2010 - 08.2013
HIGH SCHOOL DIPLOMA - undefined
PHOEBUS HIGH SCHOOL