Tollie Justice
Boca Raton
Summary
Results-driven Program Director with extensive experience in leading cross-functional teams and managing complex project portfolios. Expertise in strategic planning and financial oversight has supported significant revenue growth, driving client satisfaction and operational efficiency.
Overview
24
24
years of professional experience
Work History
Program Director - Professional Services
Trimble, Inc.
Boca Raton
08.2018 - Current
- Led cross-functional teams to implement and expand the utilization of the Unity Construct Product. This includes a New Implementation portfolio of $12M in backlog with monthly revenue budgets of between $900k & $1M. Maintained program-wide delivery metrics for Budget, Schedule and Utilization rates. Led work order and T&M team delivering on over 185 engagements simultaneously. Created and oversaw managed service team delivering YOY growth of +20% 4 years consecutively to $5.7M ARR, with less than 5% churn rate.
- Developed business-wide best practices for implementation and project management methodologies for multi-year and small work engagements. Transformed managed service from administrative focus to strategic consulting tool for client expansion and deepened adoption of Trimble products. Created SOPs for AI tool utilization to enhance documentation and solutioning efficiency.
- Supported sales team in the close of multiple large opportunities including Google, NJDOT, FIU, City of Fort Worth, City of Miami, and Miami Dade County.
- Oversaw monthly revenue recognition for Unity Construct portfolio and facilitated financial audit for 2025.
- Grew managed services team to 40 employees with minimal churn and maintained consistent enjoyment score of 8.8.
Various Roles
Trimble, Inc.
Sunrise
02.2012 - 08.2018
- Program Manager: Oversaw implementation and adoption of e-Builder, including $15M Backlog with $1M monthly revenue budget. Managed Team of 12 Business Analysts and Project Managers.
- Sr. Project Manager: Simultaneous Deliver a portfolio of 15-20 implementationss of e-Builder within sold scope and budget, on schedule.
- Sr. Business Analyst: Created complex solutions for e-Builder's largest and most complex implementations.
Inside Sales Representative
Ferguson Waterworks
Riviera Beach
02.2005 - 11.2011
- Conducted materials takeoffs for water treatment, water reclamation, and reverse osmosis plants, supporting large-scale infrastructure projects for cities, counties, and DOTs.
- Coordinated specifications with state and local engineering departments to ensure compliance and alignment with project requirements.
- Managed materials pricing, procurement contracting, and logistics for timely delivery, facilitating coordination with large-scale contractors and intricate schedules.
Assistant Project Manager
MAJ Contracting, Inc.
Fort Myers
05.2002 - 02.2007
- Assisted in delivery of private and public infrastructure projects, including deep sewer, storm water, city water main replacement, concrete runoff retention, and environmental impact remediation.
- Oversaw construction lifecycle, conducted daily inspections, and managed change processes to ensure project adherence to specifications.
- Maintained project documentation and records for compliance purposes.
Education
Bachelor of Science - Technical Management
DeVry University
Orlando, FL 11-2011
Skills
- Project management
- Construction Lifecycle Management
- Infrastructure Construction SME
- Financial oversight
- Strategic planning
- Workflow optimization
- Team leadership
- Client relationship management
Timeline
Program Director - Professional Services
Trimble, Inc.
08.2018 - Current
Various Roles
Trimble, Inc.
02.2012 - 08.2018
Inside Sales Representative
Ferguson Waterworks
02.2005 - 11.2011
Assistant Project Manager
MAJ Contracting, Inc.
05.2002 - 02.2007
Bachelor of Science - Technical Management
DeVry University