Tolya Robison
Humble,TX
Summary
Dependable and friendly, with the natural ability to interact positively with customers and team members. Offering strong work ethic, interest in learning and growing within the logistics industry. Brings foundational understanding of time management and organizational skills, enhancing efficiency of delivery and warehouse operations and contribute to overall team and company success.
Overview
2
2
years of professional experience
Work History
Delivery Driver Assistant
ARA Logistics/Amazon
Houston, TX
10.2025 - Current
- Assist and support delivery drivers in loading and unloading packages efficiently, navigating routes, utilizing GPS technology to ensure accuracy and timeliness.
- Collaborate with team members to optimize delivery routes for timely service.
- Follow safety protocols during transportation of goods to ensure compliance.
- Communicate effectively with drivers regarding package status and delivery instructions.
- Utilize handheld devices for tracking deliveries and confirming package receipts.
- Maintain cleanliness and organization of delivery vehicles to uphold company standards.
- Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
- Contribute to overall team success by consistently meeting daily delivery targets and goals.
- Display very good communication and customer service skills.
Wheelchair Agent
United Airlines/Unified
Houston, TX
11.2024 - 04.2025
- Assisted passengers with mobility needs during boarding and deplaning processes.
- Operated wheelchair equipment to ensure timely transport of passengers.
- Collaborated with team members to coordinate service for special assistance requests.
- Adapted quickly to changing flight schedules and passenger needs throughout shifts.
- Provided exceptional customer service by addressing passenger inquiries and concerns promptly.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Physical Assistance Lift, push, and maneuver passengers and their luggage/items, sometimes up or down stairs.
Return Goods Partner
HEB Distribution Center
Houston, TX
07.2024 - 02.2025
- Assisted in daily operations to ensure efficient workflow and inventory management.
- Collaborated with team members to maintain high safety standards within the distribution center.
- Operated warehouse equipment, including forklifts and pallet jacks, adhering to safety protocols.
- Supported loading and unloading activities, improving overall operational efficiency.
- Adapted quickly to changing tasks and priorities within fast-paced distribution operations.
- Participated in training sessions on best practices for warehouse processes and safety measures.
- Recycling/Baling Operate baling machines for cardboard and plastic recycling.
- Safety & Cleanliness Maintain a clean work area and comply with all safety and sanitation standards
- Physical Activity Involves lifting, moving boxes by hand, and standing for extended periods
Education
High School Diploma -
Summer Creek High School
Houston, TX05-2024
Skills
- Strong communication skills
- Professionalism and punctuality
- Loading and unloading
- Safety practices
- Forklift operation
- Safe lifting procedures
- Willing to learn
- Teamwork and collaboration
- Warehouse safety
- Reliability
- Self motivation
Timeline
Delivery Driver Assistant
ARA Logistics/Amazon
10.2025 - Current
Wheelchair Agent
United Airlines/Unified
11.2024 - 04.2025
Return Goods Partner
HEB Distribution Center
07.2024 - 02.2025
High School Diploma -
Summer Creek High School