Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills. Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
On a daily basis checked customers in for daily tee times, answered phone calls and help sell additional items in the golf shop.
Assisted customers with individual and group golf lessons.
Managed a team of over 20 rangers and starters, was responsible for hiring, firing and training all individuals on a yearly basis.
Sold over a 1 million dollars in a calendar year in golf equipment and was number 1 in store sales for 2 months, by assisting customer thru a diverse knowledge of golf products and fitting services.
Certified in Ping and Titleist fitting experience, while being responsible for ordering and restocking sales floor for those vendors.
Finra Series 6, 63, 65, an 7 licenses.