Tom Kogutkiewicz
Myrtle Beach,SC
Summary
Talented supervisor with many years of experience managing, scheduling, and overseeing employees. Highly knowledgeable expert in production with proven methods for improving efficiency. Priority on employee safety in a fast-paced environment.
Overview
31
31
years of post-secondary education
44
44
years of professional experience
Work History
Shop foreman/Dispatcher/warranty claims/ booker
KIA of Myrtle beach
Myrtle Beach, South Carolina
04.2025 - 09.2026
- Supervised daily operations of automotive service and repair department.
- Coordinated technician assignments to optimize workflow and efficiency.
- Ensured compliance with safety standards and workplace regulations.
- Trained new staff on best practices and shop procedures.
- Collaborated with management to implement process improvements.
- Conducted regular inspections to maintain quality control standards.
- Monitored employee performance and provided feedback to improve productivity.
- Identified areas for improvement within the shop to increase efficiency levels.
- Worked closely with management team to develop long-term strategies for shop operations.
BMW master Tech/Service Manager/Recon Tech
BMW of Myrtle Beach
Myrtle Beach, South Carolina
02.2020 - 04.2025
- Diagnosed complex mechanical issues in luxury vehicles.
- Performed comprehensive inspections and maintenance on BMW models.
- Utilized diagnostic tools to troubleshoot electrical and mechanical systems.
- Collaborated with service advisors to determine customer needs.
- Maintained accurate records of service and repairs performed.
- Ensured compliance with safety standards during all repair processes.
- Implemented process improvements to enhance service efficiency and quality.
- Diagnosed and repaired vehicle electronic systems, including engine management, ABS, airbags and transmission control.
- Resolved complex automotive issues by troubleshooting various components within the system.
Master Tech/Shop Foreman
BMW of Columbia
Columbia, USA
09.2009 - 02.2020
- Shop Foreman/ Assistant to Shop Manager 2014-Present; Technician 2009-2013.
- Coordinated technical dispatch operations, ensuring timely response to service requests.
- Hired and trained technicians, enhancing team capability and service quality.
Master Tech/Shop Foreman
Crown BMW
Greensboro, USA
04.1994 - 09.2009
- Shop Foreman/ Assistant to Shop Manager 2004-2007; Technician 1994-2004; Team Leader 2007-2009.
- Dispatched technicians for service requests in a timely manner.
- Hired and trained technicians.
01.1983 - 01.1994
- I worked in local and national chain auto shops between 1983 and 1994.
- With my responsibilities including technician to general manager of two stores.
Education
BMW Technical Training -
BMW NA
Atlanta, GA 09.1994 - 04.2025
Diploma -
Dudley Senior High School
Greensboro, NCSkills
- Automotive repair
- Management
- Master BMW Tech
- BMW EV master Tech
- M motorsport Tech
- Shop Foreman
- Dispatcher
- Warranty claim booker
Awards
- Top Gun Tech, Nationwide
- 1999
- 2000
- 2001
- Technician Guild, Asbury Automotive
- 2007
- 2008
- 2009
Timeline
Shop foreman/Dispatcher/warranty claims/ booker
KIA of Myrtle beach
04.2025 - 09.2026
BMW master Tech/Service Manager/Recon Tech
BMW of Myrtle Beach
02.2020 - 04.2025
Master Tech/Shop Foreman
BMW of Columbia
09.2009 - 02.2020
BMW Technical Training -
BMW NA
09.1994 - 04.2025
Master Tech/Shop Foreman
Crown BMW
04.1994 - 09.2009
01.1983 - 01.1994
Diploma -
Dudley Senior High School