Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tom Pfaff

Highlands Ranch Co,CO

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Barista

Lost Coffee
08.2026 - 10.2026
  • Making coffee and serving bakery items in a fast paced environment, working solo closes and setting up the opener with a clean and well prepped store, educating myself on the roasting process and having a dialed and well informed understanding of the different roasts, and going above and beyond to make each experience memorable for the customers.
  • Blake Herzog (Supervisor) (303-548-7429)

Barista

Zero Hour Cafe
03.2026 - 08.2026
  • Running the shop solo everyday, making high quality espresso drinks with beans from First Crack, building good relationships with regulars, maintaining an impeccably clean work space, and working events at the shop after hours.
  • Josh (Supervisor) (253) 213-8966

Barista

Nordstrom Ebar Cafe
12.2024 - 01.2026
  • Making coffee and food items in an extremely fast paced environment, closing the store and making it presentable and ready for the next days openers, making consistently well made specialized coffee and other drinks to standard and beyond.
  • James Horn (Supervisor) (509-954-3122)

Barista

Beans & Brews Coffee House
04.2024 - 12.2024
  • Making fast paced coffee and other menu items, assembling sandwiches, maintaining a clean store, and helping customers to understand the menu.
  • Kerri Gatz (Supervisor)

Barista

Nook Coffee
10.2023 - 03.2024
  • Making specialty coffee and all other drinks, making sandwiches fresh, serving Trompeau pastries, running the store solo and closing, maintaining a clean and organized work space, helping customers to understand the coffee and breakfast menu.
  • Garret Palecek (Supervisor)

Barista

Epoch Coffee
06.2023 - 10.2023
  • Making specialty coffee and all other drinks on the menu, deep cleaning the store overnight, helping customers to understand the menu and coffee making process, and preparing pastries.
  • Colton Fergurson (Supervisor)

Back of House

Tokyo Joe’s
12.2022 - 06.2023
  • Prepping food items, cooking food orders, maintaining a clean work environment, and helping to create a teamwork oriented workplace.
  • Madison Kennedy (Supervisor)

Delivery Expert

Domino’s Pizza
11.2021 - 06.2022
  • Food preparation, delivering orders, maintaining a clean and well functioning store, handling and organizing food deliveries.
  • Mark Miner (Supervisor)

Front of House

Illegal Pete’s
06.2021 - 06.2022
  • Food preparation, working the make-line, cleaning my workspace, assisting customers, operating the cash register, and memorizing the menu.
  • Jeremy Ashcraft (Supervisor)

Back of House and Kitchen Lead

Tokyo Joe’s
01.2021 - 11.2021
  • Prepping food items, cooking food orders, maintaining a clean work environment, and helping to create a teamwork oriented workplace.
  • Jolie Voss (Supervisor)

Barista

Starbucks
02.2020 - 01.2021
  • Creating a warm environment for customers, taking and making orders, training new employees, and making sure the store looked presentable front and back.
  • Misha Farris (Supervisor)

HVAC Apprentice

Custom Air
07.2018 - 10.2019
  • Assembling and installing ventilation and air ducts as well as maintaining a clean and organized work site. Lots of heavy lifting and long hours. Minor experience with soldering.
  • Ben Cotrill (Supervisor)

Sales Associate and Sales Lead

Vans
07.2017 - 07.2018
  • Assisting customers with finding products and correct sizing, handling transactions at the register, loss prevention, and a minor training role.
  • Taylor Hanks (Supervisor)

Education

High School Diploma -

Rock Canyon High School
Highlands Ranch, CO
05.2017

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Espresso machine operation
  • Quality control
  • Up-selling

Timeline

Barista

Lost Coffee
08.2026 - 10.2026

Barista

Zero Hour Cafe
03.2026 - 08.2026

Barista

Nordstrom Ebar Cafe
12.2024 - 01.2026

Barista

Beans & Brews Coffee House
04.2024 - 12.2024

Barista

Nook Coffee
10.2023 - 03.2024

Barista

Epoch Coffee
06.2023 - 10.2023

Back of House

Tokyo Joe’s
12.2022 - 06.2023

Delivery Expert

Domino’s Pizza
11.2021 - 06.2022

Front of House

Illegal Pete’s
06.2021 - 06.2022

Back of House and Kitchen Lead

Tokyo Joe’s
01.2021 - 11.2021

Barista

Starbucks
02.2020 - 01.2021

HVAC Apprentice

Custom Air
07.2018 - 10.2019

Sales Associate and Sales Lead

Vans
07.2017 - 07.2018

High School Diploma -

Rock Canyon High School
Tom Pfaff