Tom Prieto
Clifton,NJ
Summary
Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in Everest Program . Looking to obtain a challenging position in which I can apply my 28 years of work experience and knowledge in order to contribute to the growth and success of the employer and myself.
Overview
26
26
years of professional experience
Work History
Warehouse Manager/Purchasing Agent
Golf Max
02.2008 - Current
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Collaborated with manufacturing and supply chain management.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Responsible for Opening and Closing procedures
Sales Representative/Customer Service Representative
Women's Golf Unlimited
01.2002 - 02.2007
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Increased revenue with strategic upselling of products and services to existing customers.
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfillment.
- Informed customers of promotions to increase sales productivity and volume.
- Territory included Northern, New Jersey, Long Island, and parts of Upstate New York
Sales Representative
Srixon Sports, USA
10.2000 - 06.2001
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Established new accounts through cold calling and personal visits to potential customers in a territory that included New Jersey, delaware and parts of New York State
Manager
Golf Day (Trend Lines, INC)
06.1998 - 10.2000
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Daily operations included S\scheduling, special orders, merchandising, club repair, opening and closing procedures.
Education
Bachelor of Arts - Speech And Theatre/Concentration in Broadcasting
Montclair State College
Upper Montclair, New JerseySkills
- Order Picking and Processing
- Customer Care
- Shipping and Receiving
- Logistics Coordination
- Multiple Priorities Management
- Verbal and Written Communication
- Leadership
Timeline
Warehouse Manager/Purchasing Agent
Golf Max
02.2008 - Current
Sales Representative/Customer Service Representative
Women's Golf Unlimited
01.2002 - 02.2007
Sales Representative
Srixon Sports, USA
10.2000 - 06.2001
Manager
Golf Day (Trend Lines, INC)
06.1998 - 10.2000
Bachelor of Arts - Speech And Theatre/Concentration in Broadcasting
Montclair State College
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