Tom Shaffer
Summary
Expertise in logistics coordination and team development, driving profitability and operational efficiency. Proven track record in maintaining safety standards and optimizing inventory management, while mentoring teams to achieve excellence in customer service and compliance.
Overview
38
38
years of professional experience
1
1
Certification
Work History
AREA SALES/DISTRIBUTION MANAGER
The Schwan Food Company
Indianapolis, Indiana
01.2002 - Current
- Managed the distribution of frozen food products to retail stores in the Indiana market areas.
- Oversaw inventory management and stock replenishment processes efficiently.
- Optimized route sequencing, improving delivery cost-effectiveness and service reliability.
- Oversaw fleet operations, ensuring compliance with safety regulations and operational efficiency.
- Mentored team members on distribution best practices and customer service excellence.
- Verified adherence to DOT and HOS regulations during inspections.
- Oversee employee completion required daily inspections of trucks and reporting any issues.
- Scheduled proper maintenance with vendors to achieve timely completion.
- Safety Team Leader for the Region. Weekly Safety Awareness Communications
ROUTE SALES
The Schwan Food Company
Columbus, USA
01.1993 - 01.2002
- Nationally ranked in the top 10% in gross sales.
- Managed sales and service operations for stores in Columbus, OH, enhancing customer engagement.
- Leveraged endcap displays and point of sale materials to drive incremental sales growth.
- Resolved customer issues efficiently, promoting high satisfaction through knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Received numerous awards for sales contests.
- Earned a Safe Driving award for over 6 years.
- Supported operations in enhancing customer service.
WAREHOUSE MANAGER
The Schwan Food Company
, USA
01.1989 - 01.1993
- Managed inventory levels and ordering to support operational effectiveness.
- Achieved Platinum level award for shrink, safety, and warehouse inspections 3 straight years.
- Oversaw loading process to maintain efficiency and timeliness of truck departures.
- Led team to ensure accurate loading of route trucks for timely departures.
- Bloomington MN.
WAREHOUSE LOADER
The Schwan Food Company
, USA
01.1988 - 01.1998
- Loaded and unloaded products to maintain continuous warehouse operations.
- Collaborated with team members to achieve daily loading targets.
- Organized inventory in designated areas to facilitate quick access and retrieval.
Education
High School Diploma -
LANCASTER HIGH SCHOOL
Lancaster, OH06-1988
Skills
- Supply chain management
- Logistics Coordination
- Inventory management
- Profitability optimization
- Customer/Vendor relationship
- Strategic planning
- Team management & development
- Data Analysis Tools
- Safety compliance
Certification
- Class B Commercial License, 01/01/06
- STS Certification, 01/01/10
- Completed 30-hour OHSA Training, 01/01/06
Executive Profile
Managed the day-to-day execution of operations task, maintaining a consistently safe working environment and proactively implementing new practices that improve the safety and efficiency., Distribution / Supply Chain management, Customer/Vendor relationship, Fleet Operations / DOT Leadership, Strategy planning & execution, Team leadership & development, Proficient in Microsoft Office, Driving profitability and cost efficiencies, Safety Leader
Timeline
AREA SALES/DISTRIBUTION MANAGER
The Schwan Food Company
01.2002 - Current
ROUTE SALES
The Schwan Food Company
01.1993 - 01.2002
WAREHOUSE MANAGER
The Schwan Food Company
01.1989 - 01.1993
WAREHOUSE LOADER
The Schwan Food Company
01.1988 - 01.1998
High School Diploma -
LANCASTER HIGH SCHOOL