Self-directed Branch Manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.
Overview
26
26
years of professional experience
Work History
Branch Manager
Silvercote
10.2022 - Current
Maintained friendly and professional customer interactions.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Complied with regulatory guidelines and requirements.
Maintained friendly and professional customer interactions
Assessed employee performance and developed improvement plans
Sales Representative
Service Partners
04.2017 - 10.2022
Managed customer accounts to secure customer satisfaction and repeat business.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Production Manager
North Bros. Insulation
01.1998 - 09.2017
Resolved issues quickly to maintain productivity goals.
Reviewed work for quality and compliance with company standards and design specifications.
Standardized production procedures, job roles, and quality assurance guidelines.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Devised and administered cost control initiatives saving $[Amount]