Tom Sutherland
Wellford,SC
Summary
Proven professional with 8 years at Sink Law Firm, adept in customer service and data collection, successfully signed over 4000 clients across various legal cases. Seeking new opportunities to leverage expertise in client assistance and data management, demonstrating exceptional achievement and a results-driven approach. I found the prospective clients were impressed the law firm sent someone to interview them, and the more the law firm has gotten away from that model the more problems have been created.
Overview
8
8
years of professional experience
Work History
Intake Field Interviewer
Sink Law Firm
05.2016 - Current
I met with prospective clients that had called into the law firm and wanted information on how the process of representation worked . These prospective clients were seeking representation for Auto Accidents, Workers Comp. cases, Premise Liability Accidents, Dog Bites, and Camp Lejeune class action case with the U.S. Goverment. I answered their questions on how the contingency fee agreement worked and had other law firm paperwork that they would sign. In the 8 years that I have been doing this I have signed over 4000 clients for the Sink Law Firm. The firm is downsizing the field investigator role in the operation so I am seeking new opportunities in the area.
Education
History
Clemson University
Clemson, SC1978
Skills
- Customer service and assistance
- Data Entry
- Data Collection
- Participant screening
- Recordkeeping
Timeline
Intake Field Interviewer
Sink Law Firm
05.2016 - Current
History
Clemson University
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