Tom Thompson
Aston,PA
Summary
Experienced supervisor with expertise in SIS/LMS management, data integrity, and technology project leadership. Proven track record of enhancing educational technology systems and ensuring compliance with state reporting.
Overview
11
11
years of professional experience
Work History
Supervisor of Data and Technology
Central Montco Technical High School
Plymouth Meeting, PA
03.2022 - Current
- Lead and oversee all technology-related projects, ensuring successful planning, implementation, and ongoing support across the organization.
- Serve as the primary administrator for the Student Information System (SIS), maintaining data integrity, user access, system configuration, and reporting.
- Administer Learning Management System (LMS), overseeing platform operations, supporting users, training staff, and optimizing system performance.
- Function as the Primary Pennsylvania Information Management System (PIMS) Administrator, ensuring accurate state reporting and compliance.
- Serve as Head of Admissions and Enrollment, leading admissions operations, enrollment management strategies, applicant tracking, and recruitment initiatives.
- Manage network infrastructure, ensuring reliable connectivity, maintaining security, and enhancing operational performance across campus.
- Collaborate with school leadership to implement technology and data solutions aligned with institutional goals and enhancing student success.
- Develop and maintain data governance practices to support informed decision-making and regulatory compliance.
- Provide technical leadership, staff training, and support for institution-wide technology initiatives and systems integrations.
Technology Support Specialist
Chester County Intermediate Unit
Downingtown, Pennsylvania
12.2020 - 03.2022
- Managed and supported Learning Management Systems (LMS) for various school districts, including user administration, troubleshooting, training, and system optimization.
- Provided technical support and consulting services to multiple school districts, enhancing Student Information System (SIS) implementation, configuration, and data management projects.
- Delivered on-call network support, diagnosing and resolving connectivity, hardware, software, and infrastructure issues to minimize downtime.
- Collaborated with district technology teams to implement system upgrades, integrations, and process improvements.
- Supported disaster recovery and business continuity software solutions, helping districts maintain data protection and operational resilience.
- Assisted in data migration, reporting, and compliance initiatives, ensuring alignment with district operations and educational objectives.
- Provided end-user training and technical documentation to promote effective use of technology systems.
Database Support Specialist
Springfield School District
Springfield, Pennsylvania
01.2016 - 12.2020
- Supported Manager of Information Systems with Pennsylvania Information Management System (PIMS) reporting, ensuring data accuracy and compliance for timely submission of state-required reports.
- Managed and resolved help desk tickets, delivering technical support to administrators, faculty, and staff to enhance user experience.
- Executed data entry, validation, and quality assurance procedures to uphold integrity of student, staff, and operational data.
- Supported the maintenance and administration of student information and related educational technology systems.
- Assisted with data audits, report generation, and troubleshooting to support district operations and decision-making.
- Collaborated with district departments to identify and resolve data discrepancies and improve reporting accuracy.
Education
Bachelor of Science - Information Sciences And Technology
The Pennsylvania State University
Media, PA12-2015
Skills
- SIS/LMS Management
- Data Management
- Technology Project Management
- System Administration
- PIMS Reporting
- Network Infrastructure Troubleshooting
- Admissions Operations
- Educational Technology Leadership
Timeline
Supervisor of Data and Technology
Central Montco Technical High School
03.2022 - Current
Technology Support Specialist
Chester County Intermediate Unit
12.2020 - 03.2022
Database Support Specialist
Springfield School District
01.2016 - 12.2020
Bachelor of Science - Information Sciences And Technology
The Pennsylvania State University